Customer Success - Intern

Company Summary

As the leading global provider of enterprise software and information solutions for project-based businesses, Deltek helps organizations of all sizes maximize productivity and revenue. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America’s Best Midsize Employers by Forbes, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com **

Business Summary**

The Deltek Engagement Services team plays a key role in helping our customers maximize the value for their solutions. As a member of our team, you are the customer’s advocate to help them find answers to their questions and support the renewal and growth of their business. If you thrive in a collaborative environment, where learning and development are encouraged, consider Deltek as the next step in your career. **

Position Responsibilities**

As the Customer Success (CS) Intern, you will work directly with the Customer Success team to provide support to internal customer programs and team members.

Deltek welcomes you to apply to our Summer Internship Program. The Internship Program features: a paid internship, a remote based role within the US working 30 plus hours a week, relevant and challenging work, personal and professional development opportunities, an intern social activity, and exposure to Deltek leadership.

Responsibilities Include:

• Assist with new user account set up.
• Assist in pulling and creating excel reports that cover usage and other customer metrics.
• Assist in finding contacts for outreach on LinkedIn.
• Assist in helping our Customer Success team with additional projects to help our customers

Qualifications

• Currently enrolled in an undergraduate or graduate college program with a GPA of 3.0 or better
• Ability to work independently in a fast-paced, learning, hands-on environment .
• Excited to learn new technologies and processes.
• Works collaboratively in a virtual team environment .
• Displays excellent communication skills including presentation and written communication skills
• Degree focus in Business, Sales, Communications is ideal, but all considered
• Interested in learning about Customer Success and Customer Experience
• Works effectively with minimal supervision and remotely from home
• Strong computer and internet skills, including Excel, social media, and internet research
• Strong interpersonal skills with ability to adapt to varying situations and personalities.
• Self-motivated and proactive team member, who will utilize time efficiently, share knowledge, and be receptive to others’ ideas.

Travel Requirements

No **

EEO Statement

**_Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

_ E-Verify Statement

Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website by clicking the logo below. E-Verify® is a registered trademark of the United States Department of Homeland Security. **

Applicant Privacy Notice

**Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice . Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.