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Appointment Coordinator

Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

1-2 years of relevant experience, Excellency in English and MS Office tools.

Key responsabilities:

  • Coordinate and manage medical appointments online
  • Communicate effectively with patients and healthcare team
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51 - 200 Employees
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Job description

Job Timings: 08.00 PM to 04.00 AM (IST)

Years of Experience: 1~2 Years

Skills Required:

Excellency in English, MS Word and Excel, Strong communication skills, Effective time management, Customer service skills, Familiarity with scheduling software or online appointment systems

Job Summary:

To facilitate seamless interactions between medical professionals and patients by managing online appointment scheduling. This position involves utilizing digital platforms to efficiently coordinate, schedule, and confirm medical appointments.

Job Description:

1) Appointment Scheduling: Using online scheduling systems to coordinate and manage appointments between healthcare team and patients. Ensure accuracy and efficiency in scheduling.
2) Communication: Communicate with patients to understand their scheduling needs and preferences.

3) Online Platform Management: Proficiently navigate and manage the features of online appointment scheduling platforms.

4) Patient Support: Offer assistance and guidance to patients navigating the online appointment system. Address inquiries ,resolve concerns, and provide exceptional customer service to enhance the overall patient experience.

5) Compliance and Security: Adhere to privacy and security regulations governing patient information. Ensure compliance with healthcare industry standards and guidelines related to appointment scheduling.

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Time Management
  • Microsoft Word
  • Microsoft Excel
  • Customer Service

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