Requirements
Role Responsibilities:
The job requires someone who has skills and experience working as a multi-faceted software developer for the US IT consulting, sub-contracting, and staffing corporation. We are seeking candidates who have skills related to the tasks mentioned below and exhibited in their prior experience:
1. Develop custom APIs, methods, and functions as a software developer
2. Implementation, customization, and administration of suite of enterprise Zoho applications including Recruit, CRM, Cliq, People, Zoho Mail, and more.
3. Understand the business process flow and requirements of the team members to implement and customize various elements and objects in Zoho
4. Design. Develop and maintain custom Zoho functions and workflows
5. Train users on how to effectively use the Zoho applications. Create required training material /guidelines for the users, as needed
6. Assist users in day to day questions or technical concerns
7. Work with the Zoho support team to resolve any reported issues. Track issues and provide periodic updates.
8. Provide System admin / IT support to users
9. Create custom tools and scripts to automate the manual business processes, within or outside of Zoho
10. Effectively utilize Zoho modules features to automate various business processes
11. Monitor, Control and ensure the sustained effective usage of Zoho products throughout the organization.
12. Review and analyze the data on Zoho on a daily basis, to identify discrepancies, and incomplete information and work with the users to help resolve the discrepancies.
13. Manage access and control of users
14. Generate required daily, weekly and monthly reports
15. Mentor and cross-train other team members
Required Skills:
Experienced in:
- Custom Zoho development using Zoho Creator (Minimum 2 Years)
- Zoho Recruit or Zoho CRM or Zoho People development - Minimum 2 Years
- Zoho Recruit or Zoho CRM or Zoho People implementation or customization - Minimum 2 Years
PS: PLEASE DO NOT APPLY IF YOU DO NOT HAVE At least 2 of the required skills noted above
Please DO NOT apply if you are looking for a part-time opportunity or plan to freelance in parallel.
Preferred Skills (Not required but strongly preferred):
- Certified Zoho Developer
- Experienced working as an IT Support Engineer or System Administrator (2+ years)
- Demonstration of Sample code using Github/bitbucket/stack exchange etc.
- Prior experience working in a virtual environment.
- Prior experience working independently without oversight
- Understanding of US IT contracting, recruitment, and staffing
Please apply only if you satisfy the following conditions:
- Candidates who can work in a home setting without any distractions (a private secluded area at home) and who is comfortable working in a remotely monitored environment.
- Candidate must have a high-speed Internet connection.
Other requirements:
- Team player
- Excellent written and verbal communication skills
- Attitude to find answers and solutions
- Proficiency in Microsoft Office Suite (Excel, Word, Project, SharePoint, etc.)
- Excellent organizational skills
- Detail-oriented and thorough in completing tasks
- Understands the importance of safeguarding all critical data, information, and communication.
- Fair Understanding of various technologies
- Multitasking ability with strong time management skills.