Aircall is a place where voices are valued.
Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.
Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.
Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.
As a Team Lead, you will be responsible for the team re-architecting our monolith, a critical component of our product ; the scope includes design, development, deployment and operation of critical features that add customer value on top of Voice, maintaining the operational excellence and re-architecting our current system for better reliability, efficiency and quality.
This team will design, develop and operate a critical real-time, event-driven system on a cloud scalable architecture, based on Ruby, REST & GraphQL APIs, Open Search, Aurora. The platform should be re-architected to a micro-services architecture (AWS, Typescript, serverless).
Best practices, evangelization, and mentoring in your team and across the whole of Engineering will be part of your day to day job. Quality, excellence, and agility drive our delivery processes and you will help us level these up being data driven with metrics, alarms and proper observability.
This position is based Only Remote Spain/ Portugal.
Your mission @ Aircall:Together with PM, Architecture & Staff Engineers drive the design and iterative execution of the roadmap.Together with PM & Engineering leadership, work on the cost/value estimation to define priority and sequence blocks in the roadmap.Work with PMs to coordinate kickoffs, brainstorming, feature specifications and prototyping between designers and engineers to facilitate better collaboration and product development.Promote a Devops mindset and ensure our teams are always architecting and building towards quality, continuous iteration and experimentation, efficiency and operational excellence as well as speed of launching to production. Ensure scrum ceremonies involve relevant stakeholders (especially from other Engineering areas and Product Management) and the team take actions after each ritual to improve its delivery.Teach and mentor engineers in technical and non-technical growth and learning, setting up goals and monitoring their performanceEnsure code/design/architecture/knowledge sharing reviews happen on teams in a timely manner and that work follows established best practices and standards.Coordinate with Engineering Leadership (meaning managers, Directors, CTO) to roll out engineering initiatives, as well as whenever cross-team work is necessary.Be active in the technology community, positively contribute to Aircall’s reputation, and find great candidates to grow the teamA little more about you:Must have 5+ years experience in Ruby and Rails framework. Bachelor’s Degree in Computer Science or related field.8+ years experience in Software development, including minimum 2 years in similar team lead positions .Solid experience in building & operating real-time, cloud based and scalable architecture (preferably AWS).Good to have experience in Node.js, Typescript with a focus on delivering for security, scalability, availability, and performance.Experience defining system architectures and exploring technical feasibility trade-offs.A track record of successfully leading, delivering, and evolving large technical projects.Achieving results, solving difficult technical challenges and anticipating technical problems ahead of time.The ability and proven desire to successfully collaborate and communicate across teams to drive technical projects to completion balancing goals between tech and product.Success with mentoring, teaching, sponsoring, coaching, and collaborating with engineers.Previous experience in project and delivery management within an agile organization with a DevOps culture, and familiarized with the usage of tools oriented to agile development.Excellent communication, negotiation, analytical, ownership and people management skills.Fluency in English, both written and spoken.#LI-MC1
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
