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Ops & Monitoring Engineer

72% Flex
Remote: 
Full Remote
Work from: 

Resource Informatics Group, Inc logo
Resource Informatics Group, Inc SME https://www.rigusinc.com/
51 - 200 Employees
See more Resource Informatics Group, Inc offers

Job description

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Position: Ops & Monitoring Engineer
Location : Remote work
Duration : 1 year

Qualifications:

This role would be responsible for administration and analysis of data on Broadcom's DX SaaS platform (Application Experience Analytics (AXA), APM, Digital Operational Intelligence). Magenta and Yellow Monitoring teams for strategic direction and implementation of AppDynamics for retail systems.
Additionally, they would help in administration of Broadcom DX SaaS platform by becoming subject matter expert on the AXA application and assist development and operations teams with things like alert creation, dashboard creation, and troubleshooting any issues with the platform. The person in this position would ideally be able to utilize these tools to provide analytics around things like user experience, transactional performance, and variety of other metrics used for executive level reports. Additionally could be asked to support deployment activities by monitoring telemetry tools post implementation for errors, issue, etc.
Create and maintain monitoring process documentation and wikis
Participate in NOC, hailing, and release bridges to assist with real time monitoring, triaging, and education
Tier1/Tier 2 Production support for WIL contract generation application
Assist dev with production tickets or issues
Eyes on glass monitoring for key performance metrics
Monitor batch jobs and work on failures
DML production implementations
Maintain application wiki and architecture documentation
I would appreciate your response to the following requisition:
  • Full name of the candidate as it appears on their passport or driving license
ยท Phone # & email address
  • Work authorization โ€“ if on work visa, mention visa type & furnish month/year validity
  • Pls confirm the candidate at present is on your company's W2/payroll
  • LinkedIn profile link
  • Availability for interview:
  • Date / notice period to start on the project:
  • Current location:
  • Hourly compensation โ€“ pls give your lowest
  • Word Resume

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Soft Skills

  • Interpersonal Skills
  • Teamwork

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