Job Description:
This role is specific to Pacific Timezone
The Resource Professional oversees the day-to-day relationship between the customer, Client Recruiters and vendor representatives with respect to order and assignment management activities. Manages the day-to-day process outlined in our VMS program providing quality candidates for the customer
• Responsible for order management process
• Validate incoming orders to insure complete understanding of order requirements
• Distribute orders to appropriate Client office and suppliers in accordance with the program contract terms and conditions
• Manage contractor assignment data
• Review candidates resumes to insure all client requirements are met
• Meet or exceed all program SLAs and determined by account
• Identify and develop new business opportunities for Client
• Assist Client Professional in increasing fill rate on all program orders
• Insure all required program on-boarding requirements are met
• Meet with client managers to insure complete understanding of business requirements
• Assist with the collection of all new assignment paperwork
Required Skills:
• Ability to apply recruiting experience to other client verticals (Manufacturing, Administrative, Clinical, Legal and Creative) may be necessary
• Demonstrated ability to analyze information, people, data and other resources to determine courses of action
• Ability to be accessible by pager or cell-phone, if required
• Above average communications skills (oral, written, and listening)
• Ability to think strategically
• Ability to follow standard process and program guidelines
• Ability to delivery the highest standard of customer service
• Ability to develop and execute order management strategies
• Order and Assignment Management
Required Education:
Bachelor’s Degree in Business, Human Resources or related field
Required Years of Experience:
Minimum of 18 months of staffing experience, with a minimum of 6 months in account management or coordination is preferred.
Not a recruiting role
Desired Skills:
Staffing industry required.
Desired Education:
Combination of education and/or experience is preferred.
Desired Years of Experience:
Combination of education and/or experience is preferred.
Additional Information:
This role is specific to Pacific Timezone and will support the California area. Will also assist with timesheet tracking, missing hours, timesheet exceptions, follow up with manager and hours to reconcile weekly via phone as well as email. Schedule and follow up on training. Attendance reporting
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