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Course Counseling Executive USA - Remote Job

Remote:

Full Remote

Work from:

United States

Offer summary

Qualifications:

Excellent verbal and written communication skills, Fast learner with ability to think independently and adapt in a competitive environment, Proficient in English, familiar with Google Suite and CRM software, Experience in engaging participants, understanding their needs, and utilizing sales skills.

Key responsabilities:

Engage with participants to understand queries and provide recommended courses
Maintain relationships, make follow-up calls with adherence to database updates
Converse via audio and text messages and support international customers
Available for late-night or early-morning shifts

EnthuZiastic E-learning Startup https://enthu.com/

11 - 50 Employees

See more EnthuZiastic offers

Job description

This is a remote position.

Understand queries from participants, engage them and understand their needs
Research, build and maintain relationships with participants.
Provide answers to queries about classes, their availability, pricing of classes, recommend the right courses, community activities, etc based on their needs.
Make calls, followup, converse over audio and text messaging with participants
Keep an updated student database via using a software tool that is used in the organization and follow up with participants using the same tool.
Open to work in late night or early morning shift to support international customers

Requirements

Excellent verbal and written communications skills
Ability to think independently and innovatively
Fast learner and quick thinker
Good command in English
Knowledge of Google Suite and any CRM software (Ex: Zoho CRM)
Ability to negotiate and understand participants' needs, engagement, and sales skills
Passionate about helping customers and building long term relationships
Ability to adapt and grow in a competitive environment
Ability to learn any new software tool that is adopted by the organization to accomplish tasks and communicate with others
Excellent time management

Benefits

Opportunity to be a part of a dynamic growth focused tech startup
Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes
Opportunity to work closely with serial tech entrepreneurs from Silicon Valley
Fun loving environment and caring team mates and inclusive culture of the company
Work From Home
Perks and Benefits