Job Description
CooperVision, a division of CooperCompanies (NYSE:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com **
Job Summary:**
Provide clinical support to ECPs via phone/email to assist in troubleshooting the most challenging patients across the entire Myopia Specialty America’s (MSA) portfolio. Senior Clinical Consultants are responsible for providing support and mentorship to Clinical Consultants. This role requires the ability to quickly learn new products when the portfolio expands. SCC interacts cross functionally with Customer Service, Sales, and Manufacturing to optimize lens designs to meet ECP needs. **
Essential Functions & Accountabilities:**
CooperVision’s management team is committed to the development of and implementation of the quality management system and maintaining its effectiveness by communicating to the organization the importance of meeting customer as well as statutory and regulatory requirements.
Travel: Maximum travel would be 10% (5 weeks per year) **
Qualifications**
Knowledge, Skills, and Abilities:
Work Environment:
Experience:
Education:
Affirmative Action/Equal Opportunity Employer. Minority/Female/Disability/Veteran
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