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Services Project Manager

Remote:

Full Remote

Work from:

Georgia (USA), Illinois (USA)

ADEX Corporation Human Resources, Staffing & Recruiting SME https://adextelecom.com/

201 - 500 Employees

See more ADEX Corporation offers

Job description

The Services Project Manager will lead, oversee and ensure the successful delivery and management of single or multiple Services projects within scope, quality, time and cost constraints that may be clearly defined or may require dynamic change management to deliver business value.

The Contribution:

Full Account Level management responsibilities of the Services Project Management team responsible to lead, oversee and ensure successful implementation, delivery and management of customer projects, with high complexity, within a Customer network.
Ensure Service target margins are achieved, contributing to accurate revenue recognition, ensuring committed schedules and deliverables are met, and that projects meet Customer's expectations for quality and service.
Analyze project proposals to determine time frame, funding limitations and appropriate process for accomplishing projects.
Identify and schedule project deliverables, milestones, and required activities and tasks.
Provide leadership and motivation to project team members throughout the project life cycle and confer with project staff to outline work plan.
Establish work plan and staffing for project activities, iterations or phases, and arrange for recruitment or assignment of project personnel.
Implement project Communication plan.
Document and communicate project status, obstacles and resolutions to management.
Perform risk assessment and implement mitigation plans.
Services Project Manager may support pre-sales activities, providing project management subject matter expertise and contributing to Customer proposals and RFP responses, as required.
Interface across Ciena teams and Customer operations teams, Sales, Bid Management, Service Delivery Groups, and Finance to ensure project deliverables and financial targets are met.
May be required to contribute to process management optimization efforts associated with project management

Success will evidence itself in the following ways:

Ability to drive large volume of complex projects meeting scope requirements and meeting or bettering on-time commitments and financial objectives
Delivers superior customer experience built on responsiveness and quality
Demonstrates value of Ciena services through superior performance
Galvanizes project delivery team in unified action and mindset
Possesses positivity and strong work ethic to '”never give up” attitude
Mature business "customer first” demeanour
Attention to detail critical from the collective project team
Recognizes failures and responds constructively

Ideal Profile:

Critical Thinking / Analysis- Analyzes Multi-dimensional problems; gathers information over extended periods of time and applies complex concepts to generate possible solutions.
Judgment - Makes Complex decisions/Judgment taking into account multiple alternatives.
Decisiveness - Delivers decisions in the face of competing alternatives
Outstanding planning, scheduling, and coordination skills
Breadth of technology, Services and business acumen.
Strong business judgment and ability to think through complex business issues.
Works collaboratively in matrix environment, with many stakeholders
Results oriented, Collaborator and Accountable
Outstanding verbal and written communications.
Must have proficiency with Project Management tools

Education and Experience:
•           Project Management Certification – PMP, Prince2 etc… Required
•           Experience having worked in matrix organization that includes demonstrating strong influencing and collaborative skills across multiple teams

Competencies:
•           Customer First
•           Velocity
•           Building Relationships
•           Business and Financial Acumen
•           Influencing Others

Preference will be for a Project Manager with experience of deployment for Optical networks related projects.