They are a leading software firm that enables higher education institutions to increase student success and graduation rates through community engagement. Colleges and universities worldwide use their Connection Platform to enable communications between students and administrators, integrate all of their resources, and help students complete their education.
As they continue to grow globally, they are looking for the Senior Product Manager to join their team. As a key member of the product team, this position focuses on one of their key assets - product.
You will work with product managers, engineering teams and designers to impact the core of their platform experience. If you want to accelerate your career in product with a growing team, this is the opportunity for you.
In this role you will
Obsessively understand the needs of their customers including higher education institution's students and administrators
Lead Product Discussions, partnering with senior leaders across the company worldwide to ensure that the customers needs are met.
Support the launch of product features from start to end as the primary owner.
Define and execute the product growth roadmap to increase customer engagement, retention, and upgrades
Draft product documentation on the launch strategy for new features in collaboration with Marketing
Lead a cross-functional team of designers, engineers and marketers to generate innovative customer oriented solutions
Partner with team lead engineers in running and planning sprints
Leverage product data and analytics and research to frame and prioritize initiatives
Define, Track and Report product goals to track and measure product metrics with a focus on constant improvement.
Work collaboratively with UX, Data Science and engineering teams on a daily basis
You should have
4+ years relevant experience as a Product Manager
Strong knowledge of digital product funnels, user segmentation, A/B testing, and general frameworks for product growth
A genuine excitement for solving customer problems
In-depth knowledge of Agile development
A proven track record for full lifecycle product development developing products from concept to launch on a large scale
Effective Stakeholder management
Desire to use data to inform product decisions
Hands on analytical, problem solving, quantitative modeling and measurement skills
Product Management experience with Enterprise SaaS or Platform Product Management is a bonus
Cross-functional team management experience is a plus
What you can expect from them
Remote-friendly work environment: Ability to work from anywhere in the EST in North America
Generous paid vacation time
Health Benefits including health, dental, life , disability insurance and travel coverage
Participation in 401K plan
Home Office Set up support with a company laptop, equipment and support to set up your home office
This is a remote role based anywhere in North America
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