Technical Writer

• completed 4 year degree (no exceptions)
• background check required

This position is responsible for planning, research, and technical writing support for medical device industry product labeling within CV Portfolio Technical Communication.

Responsibilities may include the following and other duties may be assigned. Creates, develops, plans, writes, and edits operational, instructional, maintenance or test procedures for paper, multimedia, web-based publications, and user sites; may produce content for embedded user assistance technology. Conducts interviews with various users and technical staff to gather data for documentation. Researches and translates technical information into manuals and/or web-based documents for nontechnical and technical users. May document engineering processes and specifications. Recommends formats responsive to technical and customer requirements. Produces products that conform to the company documentation and quality assurance standards.

POSITION RESPONSIBILITIES:

• Write clear, simple content that speaks to customers in their own language.
• Collaborate openly and effectively with a range of stakeholders, including writers and subject matter experts.
• Manage multiple projects and communicate status proactively.
• Successfully negotiate project schedules, plans, and milestones.
• Understand how regulations, laws, and standards influence content design.
• Understand the impact of localization on English content.
• Maintain design documentation to support quality and regulatory process requirements.
• Effectively communicate the appropriate level of detail based on the audience.
• Take direction to be able to work independently and make sound decisions.
• Express ideas clearly and diplomatically.
• Give and receive constructive feedback.

Required Knowledge and Experience:

• Technical writing experience
• Experience working with cross-functional project teams
• Knowledge of software technologies used for writing, publishing, and document control

EDUCATION REQUIRED:

Bachelor's degree in technical communication, writing/composition, or similar

field

YEARS OF EXPERIENCE:

• 3+ years of related experience with a Bachelor’s degree
• 2+ years of related experience with a Master’s degree (Master's degree in technical communication preferred)

DESIRED/PREFERRED QUALIFICATIONS:

• Excellent problem-solving skills
• Strong attention to detail and accuracy
• Authoring in XML in a single-source content development environment
• Ability to work effectively across disciplines to implement creative solutions to complex problems
• Experience creating content for software or apps
• Proven experience managing software documentation projects
• Ability to learn and adapt to changes in technology, processes, and requirements
• Writing for a global audience
• Understanding of product labeling development in a regulated industry
• Understand industry trends in technical communication, information architecture, and content development