Soho Studio/ TileBar is a direct importer and retailer of mosaics, natural stone, and porcelain tile. We are driven by creativity and an endless passion for helping our customers find the perfect tile for their project. Each person on our team is eager to develop a long-lasting relationship with our customers. Soho Studio/ TileBar is a strong, personality-driven brand that’s carved a unique niche in the renovation and interior design landscape, with a customer experience that remains unmatched in style, service, and selection. Our goal is to deliver our customers endless inspiration and the perfect tile pairing for their design project. Soho Studio/ TileBar is strongly committed to a foundation of operating excellence, professionalism, and financial strength.
Job Summary
The Inside Sales Representative will work with our thousands of customers providing them with exceptional customer service and a tremendous collection of mosaics and tiles. You will serve as a key customer contact and consultant, with responsibility for recommending solutions, quoting, selling and fulfillment of orders based on their needs. Our Sales Representatives receive a strong base and commission compensation package.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
- Uphold customer service standards by maintaining a friendly and service-oriented environment.
- Promptly and professionally answer and return customer and sales inquiries.
- Provide accurate and expert information.
- Be responsive to all customer concerns.
- Process purchase and sample orders.
- Maintain extensive product knowledge and company branding.
- Assist in managing account activities in CRM.
- Willingness to travel as needed.
- Other responsibilities as needed.
- Identify and address problems as they arise.
Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.
Education and Experience
- Education: High School Diploma or equivalent required. Bachelor’s Degree or greater is preferred.
- Experience: Minimum (1-3) years of relevant work experience is required.
- Experience: Greater than (3-5) years of experience of relevant work experience in the Tile, Natural Stone, Textile, Furniture, Building Materials, Supply Chain industries is strongly preferred.
Other Knowledge, Skills or Abilities Required
- Excellent Time Management Skills
- Excellent interpersonal skills to be able to work effectively with all members of the supply chain team.
- Ability to multitask across several projects.
- A strong of industry network is a plus.
- Knowledge of logistics and supply chain.
- Knowledge of, and experience with, Sales Pad, Magento, Salesforce systems a plus.
- Excellent with Microsoft Suite.
- Excellent Math Skills.
- Exceptional problem-solving skills.
Benefits
At Soho Studio/ TileBar, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Company match on 401K, and Free Daily Lunch! Our employees also receive Paid Time Off (PTO), Holidays and Personal Days.
The salary range for this position is $54,000 to $65,000 per year. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
At Soho Studio LLC/TileBar, we are committed to fostering a workplace that embraces and celebrates diversity, equity, and inclusion. We believe that a diverse and inclusive workforce not only enhances our ability to innovate and succeed but also creates a more enriching and supportive environment for our employees.
Soho Studio LLC/TileBar is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of their race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, age, disability, or veteran status.
