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Operation Manager (QM)

unlimited holidays - extra holidays - extra parental leave - long remote period allowed
Remote: 
Full Remote
Contract: 
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11 - 50 Employees
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Job description

We are looking for a Quality Control Manager for our partner Our partner is a leading national provider that supports major cable operators throughout the United States.

We are looking for experienced professionals passionate about quality and willing to contribute to a dynamic and innovative company.

Responsibilities:

-Tracking the performance of Recruiting, HR, Fleet, and Sales departments to ensure a high standard of quality in the completion of tasks.

-Regularly reviewing processes and procedures within each department in accordance with company standards.

-Analyzing data and metrics to identify potential improvements and optimize workflows.

-Developing and implementing plans to improve performance and service quality.

-Providing feedback to teams with recommendations to improve performance and quality.

Requirements:

-Experience in operations management or quality control.

-Understanding of business processes.

-Analytical skills and ability to interpret data to make decisions.

-Communication skills and ability to work in a collaborative environment.

-Experience in developing and implementing process improvements.

Working conditions:

-Remote cooperation format

-Opportunities for further career development

-Working hours 9 a.m.-6 p.m. (New York time)

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Quality Control
  • Collaboration
  • Analytical Thinking

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