Senior Platform Engineer

About the role;

As a Senior Platform Engineer you will be part of the Platform team focussing on transforming and operating:

• Legacy TSG services and systems into cloud native solutions delivered in a repeatable fashion, following an agile software delivery methodology.
• TSGs current approach to the build and delivery of Microsoft technology hosted platforms by replacing manual approaches with automated solutions.

Alongside developing high-quality Infrastructure as Code, you will mentor junior members of the team and the wider TSG business whilst contributing to the ongoing evolution of our technology strategy and processes.

We would like the successful candidate to be based close to either our Glasgow or Newcastle upon Tyne offices for regular team collaboration time.

Who are we?

TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and Shared Growth, these sit at the core of our business helping us to achieve our mission.

Why should I work for TSG?

It is our people that make TSG what it is and a great place to work. We put a lot of work in to creating a trusted, open, fair culture and as a result, we have been named as one of the ‘UKs Top 50 Best Large Companies’ and one of the ‘Top 15 Technology Companies’ to work for. In addition, we have been awarded a 2 star accreditation for ‘Outstanding’ employee engagement.

Here’s why;

• Our open and honest culture where feedback is taken on-board and acted upon
• The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed
• Our social events. In addition to regular virtual quizzes and other ad hoc team building events, we launched the very first ‘TSG Festival’ in 2021, Team TSG’s feedback was so positive that we have decided to make it a yearly event
• Two paid CSR days per annum that you can use towards giving something back
• Our charity fundraising - TSG have raised over £20,000 in the last 2 years for our current chosen charity Mental Health UK. We have also recently launched our very own ‘TSG Foundation’
• Our responsibility as a business to the environment as we are working towards becoming a net carbon zero business
• Flexible working policy
• Relaxed dress policy
• Excellent progression opportunities, training and support, including recognised qualifications

Job responsibilities will include, but are not limited to;

• Utilise a DevOps approach and the appropriate tooling to automate processes for provisioning, configuring, and scaling cloud resources using Infrastructure as Code.
• Utilise a DevOps approach and the appropriate tooling to automate processes for provisioning, configuring, M365 policies.
• Utilise monitoring and event logging tools effectively, ensuring the right data is transmitted to provide the necessary insights to keeping our systems running smoothly.
• Automation of processes for provisioning, configuring, and scaling cloud resources using Infrastructure as Code
• Play a key role in assisting platform developers in creating cloud infrastructure through platform services
• Ensure Cost Management due diligence governance processes are in place and running smoothly.
• Ensuring high availability, reliability, performance and IT security of cloud environments.
• Managing TSGs internal “Service Catalogue” of approved infrastructure components and M365 policies, working with solutions architects to continually improve.
• Planning and coordinating software or infrastructure releases of key, customer facing business applications.
• Collaborate with the security team architects to ensure that our cloud solutions meet all necessary compliance and security standards.

Knowledge, Skills & Experience;

• As a Microsoft partner this role requires extensive experience within Azure, covering the following:-
• Cloud networking technologies such as VPN, Virtual Network Gateways, DNS, DHCP protocols.
• Virtual Machine, Azure Batch and Kubernetes.
• Redis and SQL Server.
• Identity and Access Management.
• PowerShell, bicep, T-SQL, GIT.
• Function apps, storage, logic apps, key vault, service buses, LAW, graph, and DevOps.
• Azure Landing Zones and Microsoft Cloud Adoption Framework (CAF).
• Knowledge of M365 policies such as Intune, LAW, Azure AD (Entra ID), Exchange On-Line.
• Bachelor’s degree in computer Science or similar preferred
• Appropriate Microsoft certifications such as the “Azure Solutions Architect Expert” would be preferred
• Excellent communication skills, able to keep calm under pressure and defuse difficult customer situations.
• Have a security-first mindset at all times, covering confidentiality, integrity and availability.
• Significant experience within a DevOps or third-line support team.
• Experience migrating legacy platforms into the cloud.
• Working in agile environments using methodologies such as Scrum and Kanban.

Benefits;

• Company bonus scheme
• 25 days annual leave + public holidays
• Life assurance 4 x Salary
• Contributory pension scheme at 4% matched
• Electric vehicle salary sacrifice
• Perkbox discounts
• Paid CSR Days
• Company sick pay
• Income protection cover
• Enhanced Maternity and Paternity pay
• Home-based and hybrid opportunities
• Long service benefits including increased annual leave accrued with service
• Cycle to work scheme
• Employee recognition scheme

If this sounds like the role for you, please apply today to be considered.