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Supervisor

unlimited holidays - extra holidays - extra parental leave - long remote period allowed

Remote:

Full Remote

Contract:

Full time

Work from:

United States

Offer summary

Qualifications:

Strong communication and interpersonal skills, Exceptional customer service skills, Leadership skills, Experience in swim instruction or working with children.

Key responsabilities:

Respond to customer inquiries aligned with company's values
Manage registrations, scheduling, and maintain customer records
Oversee facility operations, front desk work, and swim instruction
Collaborate with management on customer registration and billing tasks

Streamline Brands Health, Sport, Wellness & Fitness Large https://www.streamlinebrands.com/

501 - 1000 Employees

See more Streamline Brands offers

Job description

The Swim School Supervisor is a professional management role which includes facility management, office work, and customer interaction, employee supervision, marketing and swimming instruction. This position is part of the management team and responsible for providing exceptional customer service in a fun and fast-paced environment. Come find you place on the team of dedicated and passionate individuals who love to make an impact on their community.

Responsibilities:

Respond to all customer inquiries in a manner that supports AquaSafe's mission, vision and values.
Performs customer registrations and class scheduling which includes responding to all customer registrations in a manner that supports AquaSafe's mission.
Possess mastery of all swim school policies and procedures in order to consistently communicate and fairly administer those policies and procedures.
Ability to do office work, front desk work and swim instruction.
Maintains accuracy, security and integrity of all customer records including personal, financial and class information.
Works closely with other management staff in development and implementation of customer registration and billing functions.
Required to be friendly and courteous at all times.
General facility and pool operations maintenance

Required Skills/Experience:

Exceptional customer service skills
Strong computer skills
Strong communication skills (interpersonal and strong telephone presence)
Ability to work any days of the week
Ability to work effectively in a team environment
Leadership skills and the ability to motivate, supervise and develop staff

Strongly Preferred:

Previous experience with swim instruction
Experience working with children
Knowledge of swimming pool maintenance & operation

Company Benefits:

A Company Culture of trust and support that you won’t find anywhere else
Paid training in the AquaSafe's Curriculum
AquaSafe Curriculum Certification
AquaSafe pays at or above market wages, commensurate with experience
Flexible Hours
Free Swim Lessons for immediate family of employees
Multiple Career Growth Tracks
Health Insurance for Employees
Personal Time off
* Restricted black out dates January 1^st – 15^th and March 1^st – June 15^th