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*Remote* Travel Agent

fully flexible
Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Demonstrated leadership and persuasion skills, Experience in the travel industry.

Key responsabilities:

  • Embody core values and mission, engage in teamwork activities
  • Guide customers towards their ideal travel plans, handle client communications and reservations
  • Manage flight changes, assist with itinerary preparations, serve as main client contact
  • Update CRM systems, assist teammates with internal needs and emergencies
Travel With SSS logo
Travel With SSS Small startup https://www.travelwithsss.com
2 - 10 Employees
See more Travel With SSS offers

Job description

We are seeking a driven Remote Travel Advisor to join our passionate team at Travel With SSS. Growing your career as a Full Time Remote Travel Agent is an incredible opportunity to develop valuable skills.

If you are strong in leadership, and persuasion and have the right determination for the job, then apply for the position of Remote Travel Agent at Travel With SSS  today!

The right candidate will serve as a member of the Team, including monthly calls and meetings (virtual), and serve as an example of the company's mission.

We are currently seeking full-time, passionate people to help us guide customers to achieve their travel package goals. A successful candidate will understand the needs of our customers and work closely with them to create personalized itineraries. Rational humble, and intuitive people, with virtual experience and client understanding, will thrive in this role.

Responsibilities:

Exemplify our Core Values and Mission Statement to live out our culture.

Foster teamwork by collaborating with and helping teammates with a positive and professional attitude.

Surprising & delighting each client. Innovation on how we can be doing this more often and more consistently. No one falls through the cracks!

Responding to client requests and questions as directed

Applying for payments & sending out payment reminders

Managing flight changes & seat assignments

Concierge-related details for clients, such as spa, touring, dinner reservations

Corresponding with clients on preferences, assisting with arranging surprises & welcome notes; notifying hotels of client preferences no later than 1 week prior to departure

Preparing client documents & travel tips, either electronically or hard copies advising of what should be printed, etc. no later than 3 weeks before departure

As needed, assisting with distributing information to and coordinating internal and/ or team needs

Updating daily activity, reporting, and status in cloud-based CRMs Set schedules and manage time effectively and efficiently

Managing client profiles & bookings

Serving as backup travel support/main point of contact as needed in case of emergencies (can occur outside of normal office hours)

Continue to grow in savvy and proficiency to implement tools to heighten our remote workplace culture

Criteria Include:

Must be a driven self-starter, positive thinker, proactive, and trustworthy.

Attributes of flexibility, creativity, self-discipline, strong organizational skills, and action-oriented are essential for this role, as the position offers a significant amount of responsibility with accountability for results.

Strong verbal and written communication skills.

Team player who is willing and able to roll up your sleeves to complete a project.

High degree of autonomy with the capability of working remotely

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Time Management
  • Proactivity
  • Communication
  • Organizational Skills
  • Creativity
  • Physical Flexibility
  • Teamwork
  • Customer Service
  • Leadership

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