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FREELANCE: Senior Process Improvement Analyst

Remote: 
Full Remote
Contract: 
Freelance
Experience: 
Mid-level (2-5 years)
Work from: 
United Kingdom

Offer summary

Qualifications:

Degree level education with at least 4 years of experience, Background in process improvement or business transformation within a large international commercial setting.

Key responsabilities:

  • Driving quality elements in business transformation at a law firm including process mapping and data analysis
  • Automating processes, stakeholder communication, promoting change agenda, and contributing to business optimization
Digital Data Foundation logo
Digital Data Foundation Hrtech: Human Resources + Technology Startup https://www.digitaldatafoundation.com
2 - 10 Employees
About Digital Data Foundation
Finding your talent is our talent.We’re a talent solutions business focused on relationships, not transactions. So our range of services is designed not just to help you fill your roles quickly, but fill them with candidates who’ll enhance your business.We’re highly consultative, collaborative, and we’re proactive when it comes to finding solutions. Creating relationships rather than transactions, Clients rather than Customers.Our niche recruitment offering coupled with an in-depth expert knowledge of our core markets has enabled us to offer a true global recruitment solution.Legal Services and Technology recruitment experts - we’ve got a passion for supporting an industry that’s always thinking ahead, with innovation at its core.Carrying that spirit of innovation into our business – finding new and better ways to help our clients find the best talent at each and every level of their development.We’re people experts, focused on creating relationships between clients and candidates that stand the test of time. We know our industry inside and out, and build successful teams that make a difference - all around the world.
See more Digital Data Foundation offers

Job description

Senior Process Improvement Analyst

6 months+ Freelance Contract (or FTC) - Daily Rate

Hybrid Working - London, UK

James Carrera of Digital Data Foundation is sourcing a Senior Process Improvement Analyst to shape legal service delivery within an international law firm as part of a Business Transformation Programme.


Responsibilities

Drive Process & Quality elements of a large business transformation programme at the Firm, including:

  • helping stakeholders to define the scope of their processes
  • facilitating workshops to process map current and future state processes to support software requirements gathering and/or training
  • conducting voice of the customer interviews and surveys
  • analysing data to baseline performance and determine appropriate KPIs
  • design and implement governance around process ownership
  • Work with stakeholders automating elements of processes
  • Effective stakeholder comms. through meetings, reporting and documentation
  • Champion the change agenda internally and externally
  • Support broader project; optimisation of legal service processes, continuous improvement of processes delivered by service delivery centre and contributing to pitches.


Experience

Educated to degree level with 4 years progressive experience;

  • Process improvement projects and/or business transformation within a large international commercial setting
  • Demonstrated facilitating workshops often attended by senior people in the organisation and establishing credibility quickly
  • Managing business improvement projects through to completion
  • Experience in working within Law or similar professional environment is HIGHLY desirable


For a confidential discussion contact

James Carrera at Digital Data Foundation

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Process ImprovementData AnalysisStakeholder ManagementProject Management

Other Skills

  • Verbal Communication Skills
  • Proactivity
Are you interested?

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