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Remote Travel Agent

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Dedication to top notch customer service, Excellent communication and organizational skills, Comfortable working in a fast-paced environment, Proficiency in English; multilingualism a plus.

Key responsabilities:

  • Research destinations for price, customer reviews and more
  • Suggest travel packages based on client specifications
  • Organize travel details and provide essential information to travelers
  • Handle unforeseen issues and manage refunds if needed
Magical Destinations Travel logo
Magical Destinations Travel Consumer Services Small startup https://www.magicaldestinations.net/
1 - 10 Employees
See more Magical Destinations Travel offers

Job description

We are currently seeking an agent to join our team. As a family owned agency, we take pride in providing the most customized and personalized services for all types of vacations.

As an agent with us, you will work with a variety of vendors to plan vacations ranging from theme park vacations, honeymoon getaways, destination weddings, bachelorette parties, cruises, all-inclusive resorts and much more. Your main goal is to make every vacation stress free and enjoyable for our clients.

We are looking for someone who is dedicated to providing top notch customer service, has excelled communication and organizational skills, and is comfortable working in a fast paced environment.

Responsibilities:

  • Research various destinations and needs of travel regarding prices, customs, weather conditions, reviews, etc.
  • Diagnose the clients specifications and suggest suitable travel packages and/or services
  • Organize travel from beginning to end
  • Supply travelers with pertinent information and useful travel material
  • Collect deposits and manage client payments
  • Use promotional techniques and prepare promotional material to sell itinerary and tour packages
  • Handle unforeseen issues and determine eligibility for credits/refunds
  • Maintain relationships with key persons
  • Keep financial statements and documents
  • Ask for help and guidance when needed
  • Proficiency in English; multilingualism is a plus
  • Exemplary sales skills and customer oriented approach
  • Well versed in various areas of travel (Domestic, international, business, holidays, groups, individual, etc)
  • Ability to present, persuade and communicate effectively
  • Demonstrate ability to handle crises

Benefits

  • Travel perks
  • Opportunity to work with the best vendors
  • Flexible Schedule
  • Full training provided so no experience is necessary

Requirements:

  • Must be legally authorized to work in the United States
  • Must have a reliable internet connection computer or smartphone
  • Must be available to attend live and recorded trainings and meetings
  • Must be self-motivated, have a positive attitude, and will be willing to learn and adapt
  • Must be able to work independently, but are you passionate about travel and love helping others create unforgettable experiences

Benefits:

  • Flexible schedule

Schedule:

  • 4 hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed

Experience:

  • Customer service: 1 year (Preferred)

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Ability To Meet Deadlines
  • Organizational Skills
  • Sales Acumen
  • Customer Service

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