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Junior Project Manager

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Junior (1-2 years)
Work from: 
Africa
LTVplus logo
LTVplus SME https://www.ltvplus.com/
201 - 500 Employees
About LTVplus
Imagine a world where your eCommerce business has outstanding customer support around the clock, capable of handling any volume of requests, even during peak seasons. That world is now a reality with LTVplus, your trusted customer service outsourcing partner. In a competitive landscape where your in-house team or AI automation might fall short, LTVplus offers a game-changing solution. Our world-class dedicated customer support agents flawlessly integrate with your business, providing multilingual and multichannel support through phone, email, and chat, 24/7. We are LTVplus, a company committed to helping eCommerce brands, SaaS, educational businesses, and more like yours increase Customer Lifetime Value. We build, train, and manage agents from all over the world to give your business the right people, skills, and languages for success. Our unique value proposition is simple: low-cost, high-quality customer support that grows with your business. But don't just take our word for it. Amanda Moore, Business Development Manager at TekReplay, says, 'LTVplus has been one of the best decisions that TekReplay has made for our customer service department. LTVplus handles all of our incoming calls and emails professionally and accurately. We build, train, and manage dedicated teams of live chat agents, customer support agents, and payment recovery specialists. LTVplus takes away the hassle of live chat, email, social media, voice, and SMS support management. As a result, you can focus on your business objectives and goals while our customer support system runs in the background seamlessly. Book a call with us today, and let's start deploying your world-class customer support team ASAP. Together, we will unlock your business's true potential.
See more LTVplus offers

Job description

Description

We are completely remote. You choose your favorite spot to work and help customers every day. Its all up to you. Though we are scattered all over the world, we keep in touch with everyone daily so youll never feel isolated or alone. Were interested in your growth. Your career opportunities are limitless. Start in one role, work hard, learn, and we will be more than happy to help you advance in your career.

Our client is a next-gen digital agency, based in Sweden with a passion for e-commerce, they helped 2000+ companies make their dream stores come true. They are mainly focused on using the Shopify platform and they are proud to be the #1 Shopify expert in Sweden.

We are currently looking for a Junior Project Manager to join their team. You will be responsible for managing the clients' e-commerce needs. You need to ensure that everything is running smoothly and that the quality of work reaches their standards. You will have a chance to surround yourself with an international team. Your clients will be mostly Swedish and from Nordic countries. You will work directly with Enterprise Technical Sales

Departments.

Responsibilities

  • Develop detailed project plans and monitor progress
  • Be the main contact person for clients
  • Deliver projects on time ensuring quality standards are met
  • Communicate with your team and ensure all members are on board with delegated tasks
  • Highlight potential risks or malfunctions and act proactively to resolve issues
  • Seek opportunities for improvement and suggest new projects
  • For assigned projects, be responsible for the delivery of the projects scope within agreed time and budget

Requirements:

  • Good understanding of Word, HTML5, CSS3, PHP, MySQL, Sketch, and Shopify
  • Excellent organizational and time management skills
  • Excellent communication skills both verbal and written
  • Learns quickly and independently; seeks opportunities to extend and deepen learning
  • Ability to work independently and quickly adapt to changes in priorities
  • Strong interpersonal and proactive problem-solving skills
  • Ability to understand the big picture
  • Fluent in English (written and spoken). Other languages will be a benefit.
  • Business and customer focus mindset
  • Develop detailed project plans and monitor progress
  • Self-motivation, self-discipline

Nice to have

  • Worked with Nuxt.js
  • Worked with Tailwind CSS
  • Worked with GraphQL

Working conditions

  • Growth opportunities
  • Work with high-profile brands
  • Fully remote work
  • Flexible working hours (as long as you meet deadlines and attend meetings)


Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

CSS CodesShopifyCustomer CentricityBusiness ConceptsNuxt.js (Javascript Library)WordfastSketchingPHP (Scripting Language)HTML5MySQLGraphQL

Other Skills

  • Verbal Communication Skills
  • Motivational Skills
  • Social Skills
  • Self-Motivation
Are you interested?

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