Job description

Key purpose:

To ensure optimal usage of holiday rentals and increase occupancies throughout the year by managing the revenue management and oversee the day-to-day yield operations of the Resort.

Qualifications and experience:

Implement revenue management operations, strategies, procedures and processes.
Play an active role in pricing strategies.
Forecasting future demand, pricing trends and revenue performance.
Identify new revenue opportunities and maximize revenue through all booking channels, working closely with the sales, marketing, and group revenue teams in the areas of promotions and business planning.
Gathering information about the market and analyzing the needs of customers. This will include account management with various distribution partners.
Rate implementation and setup across multiple systems.
Implementation and adjustments of promotions and packages across multiple systems.
Inventory protection overrides across multiple systems as and when required.
Recommendations for promotional close outs and restrictions across systems.
Deposit and Cancellation policy setup and update as and when required.
Rate parity monitoring, resolutions and updates.
Ensure that all unreleased inventory is accounted for and approved by liaising with the Stock Department.
Monitoring and resolution of availability issues, includes troubleshooting issues on Opera and OXIs.
Daily updates on revenue performance and insights. This includes regular calls with the Resort General Manager and Rental Director.

Qualifications and experience:

Business Management Diploma / Degree
Minimum of 5 years experience in a similar role
System experience of Opera and IdeaS Pricing System (preferable).
Advanced Microsoft knowledge (Excel, Word, Teams, Power BI, Outlook)
Knowledge of travel industry distribution systems, channel managers, travel agents, tour operators and online travel agents.

Core competencies: