NOC Engineer - Overnight (multiple shifts incl. weekends)

About Us: Lincoln IT is a dynamic and innovative technology company dedicated to delivering cutting-edge solutions to our clients. We are currently seeking a skilled and motivated Network Operations Center (NOC) Engineer to join our team of experts. If you're passionate about network infrastructure, problem-solving, and maintaining seamless operations, this could be the opportunity you've been waiting for.

Position Overview: As a NOC Engineer at Lincoln IT, you will play a crucial role in ensuring the stability, security, and performance of our clients' networks. You will be responsible for monitoring network systems, diagnosing and resolving issues, and collaborating with cross-functional teams to provide exceptional support. The ideal candidate is a proactive problem-solver with a strong technical background in network operations. We are looking to fill several roles for overnight and weekend shifts.

Responsibilities:

• Monitor network infrastructure using various network management tools to ensure uptime and performance.
• Detect and troubleshoot network incidents, identifying root causes and implementing timely resolutions.
• Escalate complex technical issues to senior team members or appropriate departments for resolution.
• Coordinate with internal and external stakeholders to ensure effective incident response and communication.
• Maintain accurate documentation of network incidents, configurations, and resolutions.
• Participate in on-call rotation to provide 24/7 support for network-related emergencies.
• Contribute to the continuous improvement of network monitoring processes and tools.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Proven experience as a NOC Engineer or similar role in a fast-paced environment.
• Strong knowledge of network protocols, topologies, and architectures.
• Familiarity with network monitoring tools and technologies.
• Excellent problem-solving skills and the ability to analyze and troubleshoot complex network issues.
• Effective communication skills, both written and verbal.
• Ability to work independently and collaboratively within a team.
• Industry certifications such as CCNA, CCNP, or equivalent are a plus.
• Experience with scripting languages (Python, Bash) is an advantage.

What We Offer:

• Competitive salary and benefits package.
• Professional development opportunities and certification support.
• Collaborative and inclusive work environment.
• Opportunities to work on cutting-edge technologies.
• Chance to grow your career with a forward-thinking company.

If you're excited to contribute your skills to a dynamic team and be part of our mission to deliver excellence, we encourage you to apply. Join us at Lincoln IT and take your career to the next level