Second Charge Case Manager / Processor

Are you an experienced secured loan processor? Do you want to use next-gen tech to help process quicker & more efficiently?

As one of our mortgage case managers , you’ll play an important role helping to package the right product for our endless stream of customers.

Overview of key responsibilities:

• To fully verify each case at ‘Pack In’ stage so that Lender Requirements for the recommended product are met.
• To produce an exhaustive list of Case Requirements for the client’s adviser to issue to the client.
• Ensure each Case Requirement is understood by the client’s adviser.
• Own all client correspondence from ‘Pack In’ stage and process any documentation received.
• Diligently maintain and organise your own client case list and daily workflow.
• Deliver a consistent level of conversion from ‘Pack In’ to ‘Funded’.
• Work closely with Advisers so they are fully aware of the status of each case.
• Ensure that submitted cases contain all potential Lender Requirements and are worked within the appropriate Lender service level agreements.

Sound good? To be a good fit for this role, you’ll:

• Previous experience in the second charge mortgage industry, preferably in either case management (packaging/processing), or administration. 
  Working to strict customer deadlines.

At Loan.co.uk, a passion for what you do, a can-do attitude and a willingness to learn is just as valuable to us as lots of experience. 

Perks of the job:

On top of becoming part of a smart, intelligent and industry-leading company, you’ll also get:

• A market-leading salary: you’re good at what you do and we make sure your salary reflects how much we value that.
• Monthly commission
• 21 days holiday, plus Bank Holidays.
• Monthly Perkbox perks: great deals on holidays, shopping, cinema tickets, health cover, car rental and much, much more.
• Pension with True Potential Investor: We’re a finance company. Of course we’re going to give you access to a great pension plan.
• BUPA health insurance
• Quarterly team socials and a generous budget for coffees, lunches and team-building events

Sound good? We’d love to hear from you. 

Of course, we are an equal opportunity employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.