D365 CE Functional Principal Consultant

JOB SUMMARY:

Consultant’s primary role is to lead the functional team, in addition to participating and driving the analysis & design workshops and capture requirements/user stories then lead the team to configure CE based on the specifications in the design. Our functional consultants also assist in unit testing as well as training and documentation. **

Responsibilities:**

• Lead client facing analysis sessions & requirement documentation.
• Participate in design, estimation, & configuration activities
• Capture user stories in Azure DevOps & creation/organization of project backlog
• Configure system per user story requirements & design.
• Support of junior functional resources as needed.
• Lead client facing Sprint demos.
• Communicate & coordinate Argano and Client project team members as necessary.
• Assist Client SMEs in the execution of Sprint and UAT activities.
• Escalates issues to the Solution Architect for resolution.

Minimum and/or Preferred Qualifications:

EDUCATION:

• Bachelor’s degree in information systems management, Computer Science, or related experience

EXPERIENCE:

• Project leadership experience, team building, and moving programs forward.
• Enjoys, thrives and exudes confidence in client facing interactions.
• Has a good understanding of D365CE line of business application capabilities, and CE technical and functional capabilities.
• Knowledge of Power Platform, Azure, Office 365, Azure Data Factory and other related technologies.
• Experience leading customer facing requirement & business process analysis sessions, user story documentation, & requirement backlog management
• Work with the customer and internal teams on requirements and configuration
• Ability to participate in user story estimation and other user story development practices, pre-sales demos, and other sales support activities.
• Strong advocate for adherence to standards, best practice, and delivery processes.
• Strong interpersonal and communication skills with the ability to work in a cross functional team.
• Highly motivated, self-starter with the ability to take ownership of tasks and activities and drive them to completion.
• Ability to travel up to 50% depending on project complexity and customer expectations.

SKILL REQUIREMENTS:

• Current on Dynamics 365 for Customer Engagement and related technologies, particularly Power platform and supporting technologies.
• Current Dynamics 365 CE certifications focused on sales & customer service.
• Demonstrated ability to work in a constantly changing environment.
• Familiar with Agile implementation methodologies including Scrum.
• Experience working with a multicultural and/or multilingual team across several time zones.
• 8 years’ CE/CRM experience and 8-10 medium to enterprise size CE/CRM implementations

The base compensation range for this position in the United States is $139,000 - $188,000 commensurate with experience. Argano also offers a performance-based bonus and strong benefits package including Medical, Dental, Vision, 401K, Paid Parental Leave and Flexible Time Off.