Offer summary
Qualifications:
Experience completing individual tax returns in a fast-paced environment, Access to high-speed, reliable internet and proficiency in technology, Proficiency in effective customer service techniques and problem-solving, Successful completion of the HR Block Tax Knowledge Assessment or equivalent.
Key responsabilities:
- Conduct tax interviews with clients through various virtual tools
- Generate business growth, ensure client retention, and offer additional services
- Communicate regularly with leaders and peers regarding remote work impact on results
- Grow expertize in tax, concisely communicate complex tax situations via phone, email, and chat