Offer summary
Key responsabilities:
- Join Billtrust’s Customer Success team where roles include Project Managers, Implementation Architects,& more.
If you’re interested in joining Billtrust’s Customer Success team but don’t see the right fit now, please send us your resume - We’ll keep your information on file and will reach out if the right position opens!
The Billtrust Customer Success organization is vast and varied in skill set. Project Managers, Business Analysts, Implementation Architects, Application Support Engineers, Customer Success Specialists, Quality/Data Analysts, Credit Analysts, Payment Operations and our Print Operations all coming together to ensure customer satisfaction and retention. Members of our Customer Success organization gain a broad exposure to Billtrust products and to the 40+ industries we serve. Each person has the ability to become a technical and functional expert, providing our customers guidance to meet their business objectives. If you believe in the value “What would the customer want?,” then look no further.
We offer a full array of benefits including competitive salaries, stock options, medical, dental, vision, life and disability coverage, FSA, Open PTO, and 401(k). We have some extra benefits too, like a fantastic parental leave program, a full-paid sabbatical, leadership programs, adoption benefits, mentor:mentee programs and much more!
Billtrust is the best-in-class provider of Payment Cycle Management and accounts receivable solutions, helping businesses accelerate Invoice-to-Cash. We provide a flexible, automated, cloud-based product portfolio that meets diverse buyer requirements and speeds cash application through tailored invoice delivery, secure multi-channel payment enablement, and intelligent matching and payment posting. Our platforms process $30B+ annually and help companies like Kraft Foods, New Balance Athletics and Ferguson Enterprises get paid faster and more efficiently. For the past 18 years, we have achieved remarkable success with year-over-year growth and we attribute that growth to our people and culture - We encourage employees to have autonomy, think creatively, share ideas – even with our CEO – and to challenge the status quo every day without a lot of red tape. #LI-DNI
Billtrust is a leading provider of cloud-based software and integrated payment processing solutions that simplify and automate B2B commerce. Accounts receivable is broken and relies on conventional processes that are outdated, inefficient, manual and largely paper based. Billtrust is at the forefront of the digital transformation of AR, providing mission-critical solutions that span credit decisioning and monitoring, online ordering, invoice delivery, payments and remittance capture, invoicing, cash application and collections. Our platform has processed $1 trillion+ invoice dollars and we have seen 28% year-over-year software & payments revenue growth (2021). With more than 2,400 customers, we have helped companies like GlobalTranz, United Rentals, Acushnet and Ferguson Enterprises get paid faster and more efficiently.
For more than 20 years, we have achieved remarkable success and we attribute our growth to our people and culture. We encourage employees to have autonomy, think creatively, share ideas - even with our CEO - and to challenge the status quo every day.#LI-Remote
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