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Online Healthcare Training Coordinator

Remote: 
Full Remote
Contract: 
Work from: 
United States

Offer summary

Qualifications:

Bachelor's degree in healthcare administration, education, or instructional design., Experience in developing online training modules within healthcare or lean process improvement..

Key responsabilities:

  • Curate and design online lean healthcare training modules.
  • Deliver engaging self-paced content and offer customer support.
  • Collaborate for progress reports and support user learning experience.
  • Administer access to resources and monitor user progress.
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Ladgov Corporation Professional Services TPE https://ladgov.com/
11 - 50 Employees
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Job description

Job Title : Online Healthcare Training Coordinator

Location : Online

Job Type : Full-time

Hours of Operations : All delivery shall be scheduled during normal work hours (6:00 AM to 6:00 PM) Monday – Friday, Pacific Standard Time (PST), excluding Federal Holidays.

Position Overview:

We are seeking a dedicated Online Healthcare Training Coordinator to provide vital support for our cultural transformation using lean methodologies. The coordinator will be responsible for delivering self-paced and on-demand health care-specific lean process improvement training, as well as facilitating activities for leadership development. This role will also involve ensuring access to resource materials for a minimum of 100 subscriptions. Additionally, the coordinator will be expected to provide progress data, offer customer service, and address queries during normal business hours.

Responsibilities:

  • Develop and curate comprehensive online lean process improvement training modules tailored to the healthcare environment.
  • Ensure the delivery of engaging and effective self-paced training content, including videos, templates, examples, and worksheets.
  • Facilitate an interactive learning experience that promotes customer engagement and successful application of lean concepts.
  • Collaborate with the program manager and Contracting Officer Representative (COR) to provide monthly progress reports and detailed assessments of learners' advancement.
  • Assist users with technical issues and questions during regular operating hours to ensure a seamless learning experience.
  • Monitor and track user progress, providing data on successful content application and engagement to the designated point of contact.
  • Administer access to training resources, ensuring learners can easily access and download materials as needed.
  • Manage a minimum of 100 subscriptions, ensuring learners have continuous access to the training program.

Qualifications:

  • Bachelor's degree in a relevant field such as healthcare administration, education, or instructional design.
  • Proven experience in developing and delivering online training modules, preferably within a healthcare or lean process improvement context.
  • Strong knowledge of lean methodologies and their application within healthcare settings.
  • Proficiency in creating engaging and interactive training content, including videos, templates, and worksheets.

Required profile

Experience

Industry :
Professional Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Customer Service

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