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Avaya Training Instructor

Remote: 
Full Remote
Work from: 
United States

Offer summary

Qualifications:

Knowledge of Avaya Training, 2-3 years of recent Instructor experience within the last 5 years.

Key responsabilities:

  • Provide instruction for different Avaya courses on components, architecture, and configurations
  • Prepare and deliver Avaya Certified Exams for specific courses
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Ladgov Corporation Professional Services TPE https://ladgov.com/
11 - 50 Employees
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Job description

JOB TITLE : Avaya Training Instructor

DUTIES :

72201V Supporting Avaya Aura Components

  • Shall provide 40 hrs. of instruction for course number 72201V Supporting Avaya Aura Components.
  • Identify the components of the Avaya Aura® Core Architecture
  • Define the role played by Avaya Aura Device Services in supporting the Avaya Aura Core
  • Describe fundamental voice network processes and standards
  • Use appropriate tools to validate system status and collect system and network data
  • Diagram call and message flows
  • Use the lessons learnt in this course to isolate issues and/or present a package of information to assist the next level of support
  • Provide Avaya Aura Core Components Certified Exam

71801V Integrating and Supporting Avaya Messaging R11

  • Shall provide 32hrs of instruction for course number 71801V Integrating and Supporting Avaya Messaging R11.
  • Explain the Avaya Messaging Architecture and Components
  • Perform High Availability Server Preparation and Installation
  • Execute the Integration with Avaya Aura (TCP and TLS)
  • Summarize the Avaya Messaging platform and operating system requirements
  • Perform Server Configuration and Testing
  • Configure Avaya Messaging Web Portal
  • Execute the Language Pack Installation
  • Setup the E-mail Integration
  • Practice Maintenance and Troubleshooting routines about Avaya Messaging
  • Provide Avaya Messaging Support Certified Exam.

20800V Implementing and Supporting Avaya Session Border Controller Dependencies

  • Provide 24 hrs. of instruction for course number 20800V Implementing and Supporting Avaya Session Border Controller Dependencies.
  • Implementing and Supporting Avaya Session Border Controller on a non-Avaya Platform
  • Describe the purpose of ASBCE and its place within the Enterprise Communications environment
  • Identify required components for integrating ASBCE with non-Avaya Communications Platforms, including certificates and licensing
  • Deploy ASBCE High Availability and integrate it with a non-Avaya Communications Platform (Asterisk)
  • Describe the features provided by ASBCE to the Enterprise Communications environment
  • Perform implementation of ASBCE features, including SIP Trunking, Transcoding and Transrating .
  • Describe troubleshooting techniques and tools available on ASBCE
  • Perform fault finding on ASBCE using available tools
  • Describe maintenance techniques and tools available on ASBCE
  • Perform maintenance tasks, including creating an administrator login, creating backups and generating and accessing report
  • Implementing and Supporting Avaya Session Border Controller – Platform Independent Online Test.

EDUCATION & QUALIFICATIONS :

  • Shall possess knowledge of Avaya Training.
  • Minimum two to three years Instructor experience within the last five years.

Required profile

Experience

Industry :
Professional Services
Spoken language(s):
Zulu
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Presentations

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