Technical Field Advisor

The purpose of the position is to contribute to the EthosEnergy’s vision of creating fast, dependable and creative solutions for our Customers. Supporting our strategic priorities of quality, speed and growth.

Job Responsibilities

• Key responsibilities for this position include but are not limited to the following:
• Full global travel, working in onshore, offshore and remote site locations
• Lead TFA supporting role for Mechanical outage scopes, such as Major Inspections, Hot Gas Path Inspections, etc.
• Carry out scheduled and unscheduled maintenance, troubleshooting, functional testing and re-commissioning of various Heavy Gas Turbine package types and systems (GE Frame engine focus). All in order to meet the business demands supporting our Client base, also possessing an advanced level of technical knowledge and expertise to support the product, Customers and teammates alike
• Provision of technical Customer support and outage preparation support (remote, onsite & EthosEnergy locations)
• Coordination
• Preparation of technical documentation
• Support of our Sales team in the preparation of quotations
• Client facing; effective leadership of a team, effective supervision skills, effective communication skills both internally and externally
• Timely submission of comprehensive site visit reports and all required associated documentation
• Liaise with Commercial functions to ensure all customer documentation is completed and that briefings are attended
• Working with varying areas for development of Control retrofit solutions, etc
• Represent EthosEnergy at site meetings

Required Skills / Knowledge

• Product knowledge and extensive experience of GE Frame heavy gas turbine packages is ‘essential’
• Knowledge of and ability to interpret technical drawings and literature
• Effective communication skills both written and verbal
• Ability to plan, lead and supervise a team and the job effectively
• Advanced level of fault finding and diagnosis skills essential for GE Frame units
• Must be able to interpret technical requests from customers and Project/Contract Managers
• Reporting writing skills essential
• Ability to work on own initiative
• Must be computer literate, including literacy of control systems software
• Behaviours that match with the company Ethos values and vision
• Must have a strong customer service Ethos
• Good organisational and analytical skills
• Proven ability to meet tight deadlines

Experience

• 10 to 15 yrs experience on Gas/Steam Turbine is required

Education Requirements

• High School Diploma

Physical Requirements

• N/A

EthosEnergy is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.