Sr. IT Analyst

Job Description:

• As a Data Steward with focus on quality-related digital systems, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
• Supporting the deployment, hypercare, and use of systems in healthcare manufacturing and distribution sites and within healthcare business divisions
• Supporting the global design of systems by providing business analysis, requirements definition, testing, training, and coordination of readiness activities.
• Supporting Digital System’s strategic projects and continuous improvement efforts
• Providing support for standardization of global and local quality master data
• Maintaining cataloged data for Quality Management System (QMS) processes
• Ensuring quality-related enterprise data integrity by monitoring and correcting errant transactional data
• Resolving access issues for end users
• Evaluating global QMS processes in-development, as well as related governance strategies, and providing feedback
• Developing and delivering training for the Enterprise Quality Management System (eQMS) and SAP Quality Management (QM-ERP)

Skills: Mandatory Skills:

• Minimum of two (2) years demonstrating ability to work with limited direction and to prioritize independently (e.g. post high-school education)
• Minimum of three (3) years of experience with either SAP, Salesforce, Compliance Quest, Trackwise, and/or other electronic quality system
• Computer skills in MS Office
• English language skills required

Desirable Skills:

• Experience working in a global healthcare business or with a life science systems
• Working knowledge of Quality Systems (e.g. ISO, Change Management Processes, Document Management Systems, Manufacturing Execution Systems, etc.
• Values diversity and inclusion as essential to solving problems quickly, and embraces differences in people
• Works effectively in a team environment
• Technical experience in process, product or quality environment
• Five (5) or more years of direct experience with SAP MDM or QM
• Experience with Jira and Agile methodologies

Languages:

• English( Speak, Read, Write )
• Minimum Degree Required: Associate's Degree (Community College, MBO)

Education:

• Associate degree or higher in an Engineering or Science discipline

Skills Required:

• Quality System
• SAP
• MS Office
• Microsoft Office

Additional:

• JIRA
• QM
• Trackwise
• Document Management
• Salesforce
• Data Integrity
• ERP
• Requirements
• Definition
• QMS
• Enterprise Resource Planning
• Master Data Management
• Deployment
• Governance
• Business Analysis
• Life Science