Offer summary
Qualifications:
Corporate Service Desk experience supporting hardware and software from various manufacturers, Flexibility to handle diverse technical tasks, work different schedules, and ability to learn continuously.Key responsabilities:
- Providing Tier 2 support for network devices, opening TAC cases, assisting with OS configurations, and monitoring resolution processes
- Handling Moves, Adds, Changes, and Deletes (MACD) related to Cx and UC Voice technology