Senior Systems Engineer

Job Description

About Us

Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of homecare and hospice agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication between office staff, field staff, and physicians.

Our success is fueled by our talented technology teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by values of caring, action, respect, excellence, and smile (a positive attitude). If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career. We are hiring technologists that want to make a difference.

Senior Systems Engineer

The Senior Systems Engineer is a technical lead who contributes to the infrastructure and platform design in alignment to the business strategy. The Senior Systems Engineer manages a platform that is resilient, highly available, secure, cost effective, and improves engineering productivity. Overall, the Senior Platform Engineer has strong technical abilities, a sound understanding of modern infrastructure design and management on private and public cloud systems.

Responsibilities

Responsibilities for the Senior System Engineer can vary, but should include:

• Act as a technical subject matter expert and point of escalation, provide mentorship, and technical direction to team-members and evangelize best practices and methodologies.
• Management of Pure Storage Arrays, Brocade Storage network, Nasuni NAS systems.
• Management of HP Server platforms HP DL380/560 platforms.
• VMWare vSphere Architecture management.
• Conduct necessary analysis, design, and prepare technical documentation and runbooks for new toolsets and processes.
• Design platform solutions and toolsets using infrastructure as code and configuration management.
• Management of on-premises datacenter systems across Network / Storage / Server and other DC equipment as needed.
• Advocate the use of configuration management tools for infrastructure in a hybrid cloud model.
• Aligns platform capabilities to overall solution and business strategy.
• Understand and be able build pipelines/patterns, following CI/CD practices, for delivering applications, services, and infrastructure in a consistent, reliable, and repeatable manner.
• Creates and maintains documentation to support policies, procedures, and runbooks.

Minimum Qualifications

• Bachelor’s degree in information technology, Computer Science, or related (equivalent experience considered).
• 5+ years experience in a 24x7 production enterprise-class environment.
• 3+ years experience with Windows or Linux administration/support in a production environment.
• 2+ years Azure or comparable cloud resource administration/support in a production environment.
• Strong written and verbal interpersonal skills.
• Excellent problem solving and analytical skills with attention to detail and driving issues to resolution.
• Proficient with scripting tools and able to use them to automate tasks.
• Storage administration background with both SAN and NAS systems.
• Able to implement security best practices in server/storage configuration, tool development, and access controls.
• Proficient with the following monitoring solutions Splunk, Microsoft SCOM and SolarWinds.
• Proficiency in engineering and administration of Windows or Linux in a production environment.
• Strong customer focus, ownership, bias for action and the ability to dive deep.
• Excellent ability to align business processes and requirements with a technical implementation.
• Write and contribute to project plans, engineering level documentation, and develop operational excellent standard operating procedures and run books with a bias towards automation.
• Knowledge/Understand/Administration of container orchestration compute/network technologies with Kubernetes.

Preferred Qualifications

• Experience designing large-scale distributed systems.
• Proficient with networking and troubleshooting (TCP/IP, DNS, HTTP, routing, firewalls, LAN/WAN, load balancing).
• Knowledge of storage and how to implement and manage across a variety of solutions.
• Experience with Healthcare industry HIPAA regulations (similar regulated industry experience considered i.e... PCI, SOX, HI TRUST)
• Direct experience migrating solutions to Azure (comparable cloud platforms considered).
• Experience working in an Agile and/or SAFe environment.

CERTIFICATION / TRAINING - Candidates with relevant certifications are preferred, including but not limited to the following: - ITIL Foundations - Palo Alto Networks: CCSE, CNSA/E, CSAE, CCET - Cisco: CCT, CCNA, CCNP, CCIE - Configuration: RHCE-Ansible, Terraform Associate - Kubernetes - CKA, KCSP - Linux – RHCE, CompTIA Linux+, GCUX, LPI - Microsoft: Azure Administrator, Azure DevOps Engineer, Azure Architect, MCSE