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Customer Growth Intern

Remote: 
Full Remote
Work from: 
Singapore

Offer summary

Qualifications:

Undergrad students from any discipline with proficiency in Microsoft PowerPoint, Word, and Excel.

Key responsabilities:

  • Conduct research, prepare project workflows and SOPs, communicate with stakeholders, assist in administrative tasks for Customer Growth Team, build analytical dashboards, support marketing campaigns
MatchMove logo
MatchMove Fintech: Finance + Technology Scaleup https://www.matchmove.com/
51 - 200 Employees
About MatchMove
MatchMove is a fintech company that is disrupting the digital payments and next-generation banking industry with its proprietary embedded finance solutions available within any app. By acquiring Shopmatic, MatchMove has expanded its services around Spend, Send, Lend to now include sell and more! MatchMove's platform empowers businesses and their customers to easily and safely spend both online and offline through instantly issued cards on major card networks. Additionally, its Send capabilities include P2P domestic transfers, QR payments, cross-border remittances, P2M, and mass disbursements to global recipients. The MatchMove banking OS platform also extends to Lend, providing customised lending solutions based on customers' spending and sending patterns. The Shopmatic platform enables businesses to create their web stores, manage their business operations, and reach out to customers across multiple channels, including social media and marketplaces. It also provides various features such as integrated shipping, payment gateways, and marketing tools, making it easier for businesses to digitise and manage their stores. Envisioning a financially inclusive world as it wages war on cash, MatchMove’s solutions help enterprise clients digitise payments and empower the financially underserved segments to move their money anytime and anywhere. MatchMove is licensed by the Monetary Authority of Singapore, authorised by leading card networks and trusted by several large banking partners to issue virtual and physical cards directly to users anywhere in approved jurisdictions globally. The company has been recognised with international awards for being a promising and innovative organisation, as well as for being a preferred employer. MatchMove is headquartered in Singapore with multiple offices across South East Asia and clients spread around the globe.
See more MatchMove offers

Job description

Company Description

ABOUT MATCHMOVE

MatchMove is one of the world’s fastest growing and most disruptive fintech companies in digital payments and next-generation banking.

Envisioning a financially inclusive world as it wages war on cash, MatchMove’s solutions help enterprise clients digitize payments and give the financially underserved segments the empowerment to move their money anytime and anywhere.

The company has been recognized with international awards for being a promising and an innovative organization, as well as for being a preferred employer.

MatchMove is headquartered in Singapore with offices in India, Indonesia, Vietnam and The Philippines.

Candidates seeking to explore a career in FinTech industry are welcome to apply.

Come Join Our Dynamic Team!

For more information, please visit us at www.matchmove.com.

Job Description

  • Conduct relevant research and assist to prepare project workflows, and SOPs.
  • Coordinate and communicate with internal and external stakeholders to track and manage project timelines.
  • Assist in administrative and operation matters for Customer Growth Team, such as tracking issue tickets status to ensure SLAs are met, managing the dashboard and admin portals.
  • Build analytical dashboards to generate insights on customer service issues and recommend improvements to optimize existing processes.
  • Support in marketing efforts on customer campaigns.
  • Perform other related duties as required.

Qualifications
  • Undergrad students from any discipline.
  • Proficiency in Microsoft PowerPoint, Word and Excel.
  • Good team player, positive attitude, motivated and eager to learn.
  • Strong communication skills.
  • Analytical mind and has an eye for details.
  • Able to think outside the box, innovate and differentiate.
  • Good organizing skills.

Additional Information

MatchMove Culture

  • To work in a fast-moving growing start-up, fun and yet professional environment that recognizes and rewards individual contributions and team success.
  • To work with highly motivated and diverse people who are totally focused on winning by combining great teamwork, rapid execution and an uncompromising approach to quality and customer satisfaction.
  • We strongly encourage Innovation, Collaboration, Creativity, and Initiative.

Come Join Our Dynamic Team!

Personal Data Protection Act

By submitting your application for this job, you are authorizing MatchMove to:

  • collect and use your personal data, and to disclose such data to any third party with whom MatchMove or any of its related corporation has service arrangements, in each case for all purposes in connection with your job application, and employment with MatchMove; and
  • retain your personal data for one year for consideration of future job opportunities (where applicable).

Required profile

Experience

Industry :
Fintech: Finance + Technology
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Market ResearchData AnalysisPositive PsychologyProject Management

Other Skills

  • Microsoft PowerPoint
  • Open Mindset
  • Verbal Communication Skills
  • Organizational Skills
  • Microsoft Excel
  • Analytical Thinking
  • Teamwork
  • Microsoft Word
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