Account Manger

HollaTags provide Messaging Platforms and APIs for communication on mobile via VOICE, SMS, USSD and Mobile Value-Added Services.

We are a group of experts who have spent years working with digital technology and mastering the techniques of business communication through mobile and the development of API’s for smooth use by our clients.

The APIs we build is the interface you need to drive connectivity with your audience and build campaigns. We take digital experiences up a notch without compromising on quality and security.

Responsibilities

• Make contact with potential clients to create new opportunities and expand Enterprise VAS revenues.
• Maintain relationships with mobile operators and content owners through regular contact and customer service.
• Create and execute mobile marketing plans for VAS services.
• Implement marketing campaigns for the purpose of enhancing company revenues.
• Develop and aggregate creative, rich and viable mobile content for Enterprise Value Added Services.
• Establish and maintain knowledge of service offerings.
• Determine target audiences to introduce new service offerings.
• Review reports to determine weak areas and make improvements.
• Develop, analyze and distribute sales and productivity reports to management.
• Schedule meetings and conduct presentations to clients and stakeholders

• Serve as the lead point of contact for all customer account management matters.
• Negotiate contracts and close agreements to maximize profits.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
• Participate in continuing education courses to stay abreast of technology and trends pertinent to the industry.

• BSc in relevant field.
• 2-3 years’ hands-on experience in VAS sales and marketing
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role
• Expertise with MS Word, Excel, PowerPoint and generically all MS Office apps
• A high level of self-motivation and strong interpersonal skills
• Excellent analytical and research skills. Detailed oriented
• Superior written and verbal communication skills as well as good presentation skills
• Good organizational skills and the ability to effectively prioritize tasks.
• Excellent computer and technical skills and knowledge of report writing software.
• Good problem solving and decision-making skills.
• Good negotiation, persuasion, and managerial skills
• Experience delivering client-focused solutions to customer needs.

Salary: 200k

Work Type: Hybrid (3 days from the office)