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72% Flex
Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Qualifications:

.

Key responsabilities:

  • Submit resume for future opportunities.
  • Maintain customer relationships and success.
  • Assist schools in meeting unique needs.
presence logo
presence Education SME https://presence.com/
51 - 200 Employees
About presence
Presence is the leading provider of online speech and occupational therapy, behavioral and mental health services, and software for K-12 districts for children with special needs. We are dedicated to ensuring that all students in the PreK-12 education system receive the special education-related services they need to grow and thrive. We supply exceptional teletherapy tools and software for providers to serve and support students and schools. Founded in 2009, we are a growth stage company backed by Spectrum Equity, TPG’s The Rise Fund, Bain Capital’s Double Impact Fund, and Catalyst Investors. We currently have 250+ employees and 2,000+ clinicians working in our network. We are a remote-first workforce with headquarters in NYC, serving schools nationwide. Our mission-driven team of employees is committed to leveraging innovative technology solutions to close the gap and serve more students. We love to see students thrive!
See more presence offers

Job description

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Your missions

About the position

Our mission at PresenceLearning is to be sure that all students in the public education system who require support get the services they need and are entitled to.As the number of these students continues to grow, schools are really struggling to ensure their students are receiving the services they deserve. We partner with districts of all types and sizes to understand their situation and match the best qualified experts to each student’s unique needs. In doing this, we are providing therapy to tens of thousands of students who otherwise wouldn’t be getting the services they need to thrive and be successful in life.

If you’re interested in joining PresenceLearning's Customer Success Team but don't see an opportunity that you'd like to apply to, please send us your resume. We'll keep your information on file and will reach out if we find a match!

This department, comprising Customer Success Associates, Customer Success Manager and Implementation Specialist. Our Customer Success Associates ensure that our schools are treated with care, whether they need assistance adding additional students, need to renew their contract, or need to learn about additional services for their students. Our customers are our most valued asset, and we must ensure they have the best possible experience with PresenceLearning.

Applicants must be currently authorized to work in the United States on a full-time basis.

Who we are

PresenceLearning is the leading provider of online speech and occupational therapy, behavioral and mental health services and software for K-12 districts for children with special needs. We are dedicated to ensuring that all students in the preK-12 education system receive the special education related services they need to grow and thrive. We supply exceptional teletherapy tools and software for providers to serve and support students and schools. Founded in 2009, we are a growth stage company backed by Spectrum Equity, TPG’s The Rise Fund, Bain Capital’s Double Impact Fund and Catalyst Investors. We currently have 250+ employees and 2,000+ clinicians working in our network. We are a remote-first workforce with headquarters in NYC, serving schools nationwide.

Required profile

Experience

Industry :
Education
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Soft Skills

  • verbal-communication-skills
  • Customer Service
Are you interested?

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