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Portfolio Success Manager (for EMEA, German-speaking)

76% Flex
EXTRA HOLIDAYS
Remote: 
Full Remote
Contract: 
Work from: 
Germany

Offer summary

Qualifications:

Experience in international client relations, B2B expertise, project management skills, familiarity with CRM systems.

Key responsabilities:

  • Create a collaborative environment ensuring project success, monitor activities related to development and roll-out, manage communication with stakeholders, identify and rectify issues proactively
Viseven logo
Viseven SME https://viseven.com/
501 - 1000 Employees
See more Viseven offers

Job description

Logo Jobgether

Your missions

Viseven Group is an international IT company specialising in interactive content and cloud-based solutions for global pharmaceutical companies since 2009; constant growth and self-development is in our corporate DNA. Our unique developments and approaches are actively used in more than 50 countries all over the world. Viseven's solutions are represented at major industry events in Barcelona, Philadelphia, London, etc.

The rapidly expanding team includes more than 700+ highly-skilled tech- and non-technical experts: front- and back-end developers, BA specialists and managers who create, localize and customize applications at 8 offices: in Kyiv, Zhytomyr, Vinnytsia, Ternopil (Ukraine), Tallinn (Estonia), New Delhi (India) and Bridgewater (NJ, USA).
Responsibilities:
    • Understand the scope of work dedicated two each team member, create a comprehensive collaborative environment for them to share and escalate ​
    • Plan, monitore and control all activities related to all assets\product development and roll-out, enabling a high level view of a situation
    • Work in close collaboration with internal production teams to ensure successful execution,
    • Make sure all projects are on track, deliver solutions using the established best practices and in accordance with the agreed SLAs\project timelines ​
    • Be responsible for monitoring statuses and budget expenditures, escalating any existing issues to the relevant personnel (Accountant Director) ​
    • Identify and deal with any potential problems at early stages and provide solutions before the situation becomes critical. ​
    • Keep track of possible risks, and establish plan for their mitigation
    • Manage communication with key stakeholders
    • Provide day-to-day monitoring and control of the overall request level and their statuses across all portfolios of projects
Requirements:
    • Experience in working with international clients
    • Knowledge of main CRM systems
    • Good understanding of design creation tools will be considered as a Competitive Advantage
    • Experience in B2B
    • Experience with Jira, Creatio, Office 365
    • Knowledge of Veeva CRM and SFMC
    • Designing user interfaces for websites or applications
    • Project management skills
    • Fluency in English
    • Knowledge of foreign languages other than English
    • Advanced communication and presentation skills
    • Ability to handle multitasking productively
    • Ability to learn new information and get accustomed to new working tools quickly
    • Great team player: proactive, responsible, optimistic, flexible, organized, helpful
    • Time management and stress resistance skills
What we provide:
We understand that our team members are essential to making our goals a reality, so we value and empower them to share their vision. And we reward this kind of passion with a highly competitive compensation and exceptional benefits, such as:
· Competitive compensation and regular performance based salary and career development reviews
· Passionate experienced team, friendly atmosphere
· Professional and career growth
· Paid time off - 18 business days per year (20 business days after 2 years of cooperation)
· Non-documented sick leave - 4 business days per year
· Documented sick leave - 20 business days per year
· Family leave - 3 paid business days in case of marriage, childbirth or bereavement
· Comprehensive medical insurance
· English learning courses
· Opportunities to participate in professional forums and conferences
· Regular corporate events and team-buildings
· Enjoyable working environment: comfortable and fully equipped office and possibility to work from home

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Soft Skills

  • Client Relations
  • Teamwork
  • Proactivity
  • Responsibility
  • Flexibility
  • Organization
  • Helpfulness
  • Technical Communication
  • Multitasking
  • Time Management
  • Stress Management

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