Let’s be unstoppable together!
Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.
At Circana, we deliver growth to clients based on big data—our predictive analytics and forward-thinking insights help CPG, OTC, health care, retailers, and media companies remain relentlessly relevant, capture marketing share, connect with consumers, and deliver market-leading growth. The convergence of our proprietary, on-demand cloud-based technology and our client-focused colleagues leads to a seismic shift in drivers of success in all industries. **
What will I do as an Operations Analyst?**
The Operations Analyst within Dimension Architecture will engage with Circana clients and the implementation team, providing technical and design consulting internally and externally. This client-facing role requires technical expertise, coordination, and teamwork. It is a high-profile position that involves making recommendations and key decisions to project leads. The role includes custom product attribute design, item placement review, model build, and client engagement using Circana technology. The Operations Analyst must understand client data needs and translate them into technical requirements. The role requires self-leadership, client interaction, independent work, and the ability to act as a consultant. Strong listening, observational, and communication skills are essential. This role must set and manage expectations, coordinate with a cross-functional team, ensure timely delivery, and directly contribute to user engagement, adoption, and ROI. **
Operations Analyst – Dimension Architecture: Role/Responsibilities**
- Design, build, and implement custom product attributes (and the related design components) that satisfy the client’s business needs, while staying within the contracted scope and delivering on time
- Lead the item placement review process to satisfy the client’s business needs, while staying within the contracted scope and delivering on time
- Execute the various model build, deployment, and update steps that are related to your portion of the overall project
- Lead the transition process from the Implementation Team to the Production Team at project closure
- Manage the timeline, risks, inputs, and outputs related to your portion of the overall project
- Serve as a subject matter expert on custom product attributes, item placement and the overall implementation process. Consult our internal and external partners to provide guidance and recommendations throughout the project
- Coordinate, plan, lead, and recap internal and external meetings related to your portion of the overall project
- Communicate with our internal and external partners through all mediums (email, webex, phone, in-person) of communication. This entails communicating with confidence, clarity, and precision in a professional and timely manner
- Problem-solve issues as they arise in regards to your portion of the overall project to ensure a timely resolution
- Manage your time and overall workload, as you will be responsible for managing multiple client and internal projects simultaneously
- Manage Circana’s profitability through adherence to the travel and expense guidelines.
- Actively participate in all internal and external meetings and trainings
- Actively participate in the team development culture by providing feedback and recognition across the Dimension Architecture and cross-functional teams
Operations Analyst, Dimension Architecture: Skills/Requirements
- 2 - 5 years of relevant work experience in project management, operations, and/or in a leadership position
- Bachelor's degree required
- Excellent written, verbal, and virtual communication skills
- Must be a self-starter with a desire to further your knowledge by seeking out information/guidance
- Strong time-management skills and the ability to manage multiple clients, projects, and deliverables
- Ability to independently problem solve, adapt to change, and course correct potential issues/problems with confidence and composure
- Ability to become a subject matter expert with Circana’s technology and capabilities, and to use this knowledge to provide consultation to our internal and external partners
- Ability to recognize the opportunity for process improvement/standardization and to work with cross-functional teams to drive change/standardization
- Proficiency in all MS applications, especially Excel (must-know v-lookups and pivot tables)
- A strong background in the CPG industry, specifically from the manufacturer or retailer perspective, is preferred
- Previous experience working with a global and/or virtual team preferred
- Project management experience preferred
- Leadership experience preferred
_The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $35,000 to $80,000.
_ _We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.
_ You can apply for this role through the Circana Careers website or Intranet site for internal candidates.
