Offer summary
Qualifications:
Bachelor's or Associate's degree in sales and customer relations, Previous experience in luxury customer service and managing online service cases, Proficiency in Microsoft Office suite, especially Excel, Excellent writing skills, perfect spelling, fluent in English.Key responsabilities:
- Address customer inquiries through various channels
- Handle all complaints, ensuring resolution in coordination with different departments
- Focus on ensuring customer satisfaction and loyalty
- Participate in team projects to expand and retain the customer base while upholding service excellence and operational standards
