Offer summary
Qualifications:
Previous experience in customer support, client services, sales, or a related field, Good communication skills, both verbal and written, Basic computer skills, ability to multitask, and strong time management abilities.
Key responsabilities:
- Respond to customer inquiries, provide product information, and assist in issue resolution with a positive approach
- Handle incoming calls, emails, chats, and more, following all customer service procedures
- Record and maintain organized customer interactions and account changes, actively aim at meeting set targets