German Client Representative - Work from home ( Crete )

Do you speak German? Then we want you to work in Greece for one of the biggest multinational companies in Europe!

On behalf of our client we are looking for enthusiastic & communicative German Customer Care Specialists to join a dynamic team & represent one of the biggest companies!

Are your ready for your next adventure? For further info, read below !

Responsibilities

• Manage incoming calls and customer service inquiries by telephone and email
• Provide accurate, valid, and complete information
• Identify and assessing customers’ needs to achieve satisfaction
• Keep records of customer interactions, process customer accounts and file documents
• Take the extra mile to engage customer

Requirements

• Native /near-native level in German
• B2 level English skills
• Strong phone contact handling and active listening skills
• Ability to multitask, prioritize and manage time effectively
• Exceptional problem-solving and ability to respond to different types of characters
• Adaptive skills and team spirit

Benefits

• Competitive salary (14 salaries per year)
• Performance based bonus
• 200ΕUR upon training completion
• 300EUR after 3 months of employment
• Relocation covered
• Work from home (remote) *only if located in Greece*
• Public and private medical insurance
• Equipment provided
• Paid training and development opportunities
• Multicultural and modern working environment