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Oracle Utilities Consultant (Onshore to Canada)

Remote: 
Full Remote
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

5+ years of experience in Oracle Utilities Customer Care and Billing (CCB), including customization development., Knowledge in OIC (Oracle Integration Cloud) and File Manager Transfer, Strong expertise in CCB Java, PL/SQL development, and OUAF framework..

Key responsabilities:

  • Managing support ticket system and providing support to business users.
  • Evaluating, testing, and approving patches and releases while communicating changes to stakeholders.
  • Monitoring system alerts, maintaining documentation, and updating reports.
  • Collaborating internally for issue resolution, knowledge transfer, and building 'RUN' processes.
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TWO95 International, Inc Human Resources, Staffing & Recruiting SME https://www.two95intl.com/
51 - 200 Employees
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Job description

Title : Oracle Utilities Consultant

Type : Contract to Hire

Location : 100%Remote (Onshore to Canada)

Salary: INR : Open

Requirements

Technical/AMS/Oracle Utilities Consultant

• Managing a support ticket system

• Providing support to the business users including incident and problem management.

• Evaluating, testing, and approving monthly patches and quarterly releases, and communicating changes to all impacted stakeholders.

• Maintaining and implementing configuration changes to Oracle CCS.

• Monitoring system alerts and integration performance.

• Maintaining and updating relevant system and training documentation and providing training to the business on changes.

• Maintaining Oracle and BI Publisher reporting, developing new reports, updating the dashboard

• Supporting the workgroup with utility industry knowledge.

• Knowledge Transfer: develop and/or enhance instructions or job aids as needed and through job involvement.

• Assess and build and/or update ‘RUN’ processes as needed.

• Collaborate with other teams internally as needed to determine the resolution

• Contribute to customer knowledgebase

• Other duties as assigned and determined by the Product Support Manager/Lead

• Have experience in OIC (Oracle Integration Cloud)

• Have File Manage Transfer experience

Skills Requirements:

• Strong CC&B and CCS Functional and Technical expertise.

• 5+ years extensive hands-on experience developing customizations for Oracle Utilities Customer Care and Billing (CC&B) 2.6 application (2.7 a plus)

• Extensive knowledge & experience on CC&B Java

• Experience working on UI Maps, BPA scripts, plug-ins, service scripts, BOs, service tasks etc.

• Good knowledge on XAI/XSLT/XPath

• Responsible for the technical design and development including analysis, configuration and troubleshooting issues arising in CC&B application

• Good techno-functional knowledge of Oracle CC&B

• Good knowledge on OUAF framework

• Experience on PL/SQL development

• Minimum 3 years' Java experience

• Good understanding of CCB specific Java including Oracle Utilities SDK, Eclipse 3.7 and Hibernate Query Language, with experience writing high performance, multi-threaded, critical Java application extensions

• Should have broad functional knowledge of CC&B in at least 2-3 core functional areas (Billing, Payments, Credit & Collection, Financials) including good knowledge of CCB Configuration

Certifications:

Oracle Utilities Customer Cloud Service Certified Implementation Specialist

Oracle Utilities Customer Cloud Service Certified Implementation

Benefits

Note: If interested please send your updated resume to ajith.anthoniraj@two95intl.com and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

We look forward hearing from you at the earliest!

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

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