Hospitality Operations (Internship Opportunity) - Red Frog, Bocas del Toro

Description

WANT TO MIX A GREAT WORK EXPERIENCE WITH AN AMAZING LIFE EXPERIENCE?
Seize this unique opportunity to work for Selina, one of the world’s fastest-growing lifestyle hospitality brands!

What is Selina?
Our Mission is to inspire authentic and meaningful connections.
Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new
adventures.

Our internal ecosystem consists of Hospitality, Food & Beverage, Tours, Wellness, Education, Construction, Real Estate, CoWorking, Art & Design, Community Outreach, Education, Surf, Sales, Marketing, and Technology.

At Selina, every challenge is a wave desiring to be ridden and since we´re all equal before a wave our team is always ready to take them and succeed. But always remember… The best surfer out there is the
one having the most fun.

Summary
We offer a learning development program where you can transform your classroom knowledge and develop your skills throughout all areas in the hospitality industry.

As an Operations Rockstar you will:

• To ensure the best experience for all customers from the Front Desk, Cowork, and
• Playground.
• Collect real-time feedback from guests on their experience and use this data to help conclude how to improve the guest experience with the management team.
• Work closely with the tours & travels team.
• Provide sales support to the location
• Work closely with the Selina Surfing Club
• Be the main contact to Selina Reservations center.
• Manage communication with guests and deal with complaints.
• Work closely with the back-office team, including inventories and reports.
• Learn how to order office supplies and materials by min and max list.
• Ensure standard customer service.
• Day-to-day support to the housekeeping department
• Create a community experience in collaboration with the community team.
• Work closely with the Cowork supervisor to incorporate Selina's values into the cowork offerings, as well as our messaging and marketing.

Besides the Selina ultimate learning experience... You also receive:

• F&B (2 meals/day) at Locations
• Free accommodation
• Full free access to the Selina CoWork spaces
• Your birthday is time off!
• Cultural events and Wellness activities at Locations
• Voluntary Activities - Selina Gives Back
• Selina Experience:
• 30% OFF Accommodation (Rest of the Internship)
• 25% OFF Friends and Family
• 20% OFF F&B and Retail
• 3 Free Days Accommodation (Dorms) in any Selina (Up to 6 months after completing internship)
• Certificate of completion

It only takes to be:

• Currently enrolled in the university studying hospitality, tourism or related.
• English & Spanish
• Able to provide a university letter confirming the internship period
• Ready to learn and have fun but more importantly to immerse into a brand-new definition of Hospitality.

This will be unlike any other internship! You’ll have fun, gain incredible experience, and learn constantly.

Are you in?