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German Travel Representative - Athens,Greece

77% Flex
Full Remote

  • Remote from:Greece

German Travel Representative - Athens,Greece

77% Flex
Remote:Full Remote
Work from:Greece

Offer summary

Qualifications: Native level of German and fluency in English, Experience in customer service and computer literacy, EU Passport.

Key responsabilities:

  • Receive and handle incoming calls, emails, and social media requests professionally
  • Identify customer needs, recommend procedure changes, and resolve accommodation partner inquiries
  • Report technical issues, complaints, and ensure quality service delivery
Speakit logo
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Speakit
Human Resources, Staffing & RecruitingStartup

https://speakitjobs.com

11 - 50 Employees

Job description

Logo Jobgether

Your missions


At Speakit we are searching for German speakers to work as Travel Representatives for one of the leading online reservation platforms worldwide! The company offers online booking of hotel rooms and car rental for both leisure and business travelers!

Looking to build your career in the travel industry? Kick-start your career today!

Responsibilities

  • Receive and process incoming calls, emails and social media requests
  • Ensure and provide quality of service to customers, handle inquiries and complaints from customers in a professional manner
  • Develop and recommend changes to existing procedures to increase accuracy and efficiency of the Customer Service department as a whole
  • Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries
  • Report technical issues, customers’ complaints and other problems
  • Native level of German (oral and written)
  • Excellent command of the English language
  • Experience in the customer service sector will be consider as a plus
  • Computer literacy
  • Excellent communication skills and a can-do attitude
  • Quality focus and multitasking in a fast-paced environment
  • Ability to manage change and work under pressure
  • EU Passport
  • Competitive monthly salary
  • 2 extra salaries per year
  • Remote work all over Greece
  • Complimentary private health insurance
  • The chance to work in a highly paced environment and grow professionally
  • Full time job


Only CVs in English will be reviewed.


Find all our available jobs here.


Required profile

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Experience
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Spoken language(s)
Check out the description to know which languages are mandatory.
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Hard Skills
Soft Skills
  • Effective communication, problem-solving, and customer-oriented mindset
  • Ability to multitask in fast-paced settings and handle pressure

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