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German Customer Support - Pharmaceutical Company- Remote all over Greece

73% Flex
Full Remote
1 - 2 K yearly

German Customer Support - Pharmaceutical Company- Remote all over Greece

73% Flex
Remote: Full Remote
Salary: 1 - 2K yearly
Work from: Greece

Offer summary

Qualifications: C2 level of German, B1-B2 level of English, Strong phone handling and listening skills, Previous relevant customer support experience.

Key responsabilities:

  • Comply with company policies and procedures
  • Answer inbound calls and emails professionally
  • Ensure high level of customer service
  • Identify and escalate issues as needed, multitask efficiently, meet targets and goals
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Human Resources, Staffing & RecruitingStartup

11 - 50 Employees

Job description

Logo JobgetherYour missions

Do you speak German? Do you want to work for one of the biggest pharmaceutical companies? Do you want to work 100% remotely from all over Greece?

Then we want you to work for one of the greatest companies in the pharmaceutical industry! On behalf of our client we are looking for a talented & communicative Customer Service Agent to join a dynamic and human oriented team, to assist them daily on issues with their medical devices!


  • Comply with the company’s policies and procedures to meet business requirements
  • Answer inbound calls and emails within guidelines/goals
  • Be responsible for dealing with all customer enquiries ensuring the highest level of service
  • Maintain accuracy and security of customer information on the database
  • Provide friendly and efficient service to the worldwide community
  • Identify and escalate issues appropriately
  • Monitor and control numerous concurrent tasks
  • Proactively and independently work to meet targets and goals
  • C2 level in German
  • B1-B2 level English skills
  • Strong phone contact handling and active listening skills
  • Ability to multitask, prioritize and manage time effectively
  • Adaptive skills and team spirit
  • Previous customer support experience in a relevant role will be considered an advantage
  • Competitive salary (1200€)
  • Extra productivity bonuses
  • Meal vouchers (100€-130€/month in supermarket vouchers)
  • 100% remote all over Greece
  • All the equipment will be provided and sent to your home
  • First class ongoing training and development
  • Career development opportunities
  • Multicultural and modern working environment
  • Sports

**Relocation support package is covered, if you want to relocate to Athens**

Only CVS in English will be reviewed

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Required profile

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Spoken language(s)
Check out the description to know which languages are mandatory.
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Hard Skills
Soft Skills
  • Adaptability and team spirit
  • Effective time management
  • Excellent customer service skills
  • Active listening and communication skills

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