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Slovak Technical Support Specialist - Greece

73% Flex
Full Remote
0 - 13 K yearly
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Slovak Technical Support Specialist - Greece

73% Flex
Remote: Full Remote
Salary: 0 - 13K yearly
Work from: Greece

Offer summary

Qualifications: Fluent Slovak speaker with C1 English, Technical support proficiency on mobile devices and software troubleshooting.

Key responsabilities:

  • Serve as the primary contact for Slovak-speaking customers
  • Identify customer needs, troubleshoot software, assist with account management
Speakit logo
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Speakit
Human Resources, Staffing & RecruitingStartup

https://speakitjobs.com

11 - 50 Employees

Job description

Logo JobgetherYour missions

Are you a fluent Slovak speaker? Are you ready to join one of the biggest multinational technology companies?

We are looking for Slovak Technical Support Specialists to work for the world’s largest multinational technology company that specializes in consumers electronics, software and online services! Join a dynamic & multicultural team and let your new journey begin in Greece!

Benefit from a unique opportunity to become technical representative for one of the biggest American tech companies and kick-start your career dynamically!

Responsibilities

  • Act as the first point of contact for all the Slovak-speaking customers
  • Identify and assess customers’ needs to achieve satisfaction
  • Provide software troubleshooting for mobile devices (mobile phones, tablets & more)
  • Assist customers to manage/secure their account & passwords
  • Resolve customers’ online store post-sales requests
  • Manage large amounts of incoming calls & emails
  • Build sustainable relationships and trust with customer accounts
  • Handle customer complaints, provide appropriate solutions
  • Fluency both in written and spoken Slovak
  • C1 in English
  • Technical skills
  • Familiar with iOS and/or MacOS, or comparable technology, is preferred
  • Customer-oriented attitude
  • Willingness to provide exceptional customer experience
  • Relocation to Greece
  • EU Citizenship
  • 1045€ Gross Monthly Salary
  • 14 salaries per year
  • Monthly bonuses up to 200€
  • 250€ gross monthly accommodation bonus for the first year, if you are an abroad candidate
  • Relocation package covered (Flight tickets, 2 weeks free accommodation, paid real estate agency in order to find you an apartment, taxi fare from the airport to your hotel)
  • Work from home policy, but based in Greece
  • Training course
  • First class ongoing training and development
  • Career development opportunities
  • You will join a multinational market leading call center company
  • Multicultural and modern working environment
See more

Required profile

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Experience
Industry :
Spoken language(s)
Check out the description to know which languages are mandatory.
Soft Skills
  • Customer-oriented approach and problem-solving skills
  • Ability to build rapport and trust with customers

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