Field Service Technician IV

The associate in this position will be responsible for performing mechanical service including inspection, repair, maintenance and installation of various types of Regal Rexnord and similar products. The associate will be able to assist or perform a variety of field service duties and may be asked to lead teams of peers in these types of activities.  Service activities may include, but are not limited to, mechanical and electrical tasks, as well as assist with tasks such as procurement of supplies, organization of equipment/tools and completion of field service reports. In addition, this person will be required to interact with and utilize a variety of software types, instruments and computer equipment.  The majority of service activities are in North American however, service activities in other countries are common and will occur.

Responsibilities:

• Uphold the Regal Rexnord values of Integrity, Responsibility, Diversity, Engagement, & Inclusion, Customer Success, Innovation with Purpose, Continuous Improvement, Performance, Passion to Win....all with a Sense of Urgency
• Promote a safe working environment by following established and required safety policies and practices at all times
• Perform field service at remote sites in a variety of world regions, locations, environments and conditions
• Perform field service activities including inspection, troubleshooting, repair, maintenance and installation of all products manufactured by Regal Rexnord, as well as similar products manufactured by competitors
• Operate equipment such as torches, presses, hoists, lift/fork trucks, hydraulic wrenches and other miscellaneous tools
• Evaluate product to determine the root cause of failure
• Perform field service activities including monitoring, diagnostics and drive train alignments as needed
• Coordinate repair findings with monitoring & diagnostics team to identify potential machinery faults and opportunities based upon inspection results
• Document field service activities and results in required formats, (i.e. word processor, spreadsheet, cloud-based template, etc.)
• Provide technical support to external and internal customers
• Train internal and external customers (i.e. equipment techniques and troubleshooting skills)
• Train internal and external customers on product installation, repair and use
• Maintain inventory of repair service components, products, and tooling for field service activities
• Maintain company service vehicle tool and supply cleanliness, organization and inventory to support field service activities
• Maintain company service vehicle cleanliness and schedule routine maintenance to keep vehicle in good/safe working condition
• Drive company vehicle on long trips to and from assigned service assignments
• Fly to and from assigned service assignments
• Other duties as required

Requirements/Qualifications

Education:

• Required: Secondary-level (beyond H.S.) industrial/mechanical trade school or apprenticeship diploma/certificate
• Preferred: Associate’s degree in an industrial/mechanical-based engineering technology or technician program
• Primary language:  English

Experience:

• Minimum of 10 years of experience in one of the following areas: Field Services, Millwright, Machinist, Maintenance/Repair, or Engineering
• Prior experience with rotating mechanical power transmission products, (i.e. gear reducers, motors, bearings, couplings, universal shafts, etc.) preferred
• Industrial maintenance or technical service experience preferred, (hands-on mechanical background preferred)
• Experience and competence reading and interpreting blueprints and other technical drawings
• Experience and competence using measuring tools/equipment (i.e. micrometers, calipers, and dial and electronic indicators).
• Experience and competence with industrial drive train alignment.
• Experience and competence with hand tools

Skills:

• Ability to carry and lift items such as, but not limited to, tools, equipment, and components weighing up to 60 lbs.
• Ability to stand for long periods of time
• Agility to climb and maneuver in tight spaces
• Ability to wear safety equipment such as, but not limited to, hard hat, steel-toed boots, ear plugs, safety glasses, goggles, face mask, respirator, fire-resistant clothing, gloves, safety harness, etc.
• Excellent communication and facilitation skills, both written and oral (MS Office)
• Can effectively function in a matrix and team environment
• Effective organizational and time management skills

Certifications:

• Valid driver’s license is required
• Valid/current passport preferred
• OSHA 30 training for construction or general industry completed within the last 5 years preferred
• MSHA Certification preferred
• CMRT, (Certified Maintenance & Reliability Technician) preferred

Traits:

• Strong initiative
• Self-starter
• Takes initiative to seek and learn new things
• Customer-focused
• Strives to meet goals/quality driven
• Requires little supervision (only 10% to 20%)
• Committed to RRX values

Travel:

• Frequent travel is required including both ground and air transportation. Multi-night stays are often required.
• Domestic and International travel are required.

Benefits

• Medical, Dental, Vision and Prescription Drug Coverage

• Spending accounts (HSA, Health Care FSA and Dependent Care FSA)

• Paid Time Off and Holidays

• 401k Retirement Plan with Matching Employer Contributions

• Life and Accidental Death & Dismemberment (AD&D) Insurance

• Paid Leaves

• Tuition Assistance

About Regal Rexnord

Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email Recruiting@RegalRexnord.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Recruiting@RegalRexnord.com.

Equal Employment Opportunity Posters

Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.