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Full-Time Medical Insurance/Claims Account Specialist (NMP)

Remote: 
Full Remote
Contract: 
Full time
Salary: 
29 - 29K yearly
Work from: 
Texas (USA), United States

Offer summary

Qualifications:

Strong technical and problem-solving skills, Experience with the Genesys phone system, Knowledge of medical claims and billing, Exceptional attention to detail.

Key responsabilities:

  • Processing payments after insurance
  • Insurance claim resolution
  • Appointment scheduling
  • Engaging patients financially
Frontline Group logo
Frontline Group Telecommunication Services SME https://frontline.group/
51 - 200 Employees
About Frontline Group
Frontline Group is the leading professional contact solutions center for remote support staffing, which showcases and supports your every need through Frontline Services, Frontline Call Center, and Ternio. Frontline Group understands the importance of the customer partnership and can deliver solutions to address the customer's needs to fit the mold and scope of any project. We anticipate trends and deliver new, innovative ways to grow the client's customer satisfaction and retention rates through timely, insightful, and proven solutions that deliver strong ROI's for our customers. We can provide all your remote staffing needs, and procure you the top talent, at the best rates. Frontline Call Center specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on inbound and outbound communication channels encompassing phone, live chat, and email. We are making a difference in the Contact Center marketplace through proven customer management solutions, our work-from-home workforce model and our advanced technology infrastructure. Frontline Call Center strives continually to enhance the profitability and success of our clients and Frontline Call center.
See more Frontline Group offers

Job description

Full-Time Medical Insurance/Claims Account Specialist


Job Description

We are seeking dedicated Medical Insurance/Claims Account Specialists to join our team in supporting healthcare patients. This role focuses on patient financial engagement (such as processing payments to the hospital/provider after the insurance has paid its portion), appointment scheduling, and insurance claim resolution to ensure a seamless experience for patients and providers.


Minimum Technical Qualifications

  • Strong technical, and problem-solving skills.
  • Hardwire Connection to the Internet (No WiFi)
    • Cannot have any Mobile Hotspot or Satellite Internet Providers
  • Dual Screens and a High-Quality Headset
  • Experience with the Genesys phone system is a must.


Mandatory Experience

  • Medical Claims and Insurance Processing
  • Medical Billing/Collections
  • Patient Engagement/Appointment Setting in an Outbound Setting


Minimum Job Qualifications

  • Successful completion of a mandatory background check is required. Training compensation is contingent on passing this screening.
  • Proven ability to maintain high performance in a fast-paced environment, while balancing multiple tasks at the same time.
  • Exceptional attention to detail, with excellent verbal and written communication skills.
  • A quiet, dedicated place to work. It is critical to prevent background noise from kids, pets, traffic, doorbells, TVs, radios, etc.


Availability

  • Schedule: Monday - Friday, 9:00 am - 5:00 pm Pacific Standard Time.
  • Availability to train on weekdays, full-time.


Compensation and Benefits

  • Pay Rate: $15.00/hr.
  • Benefits:
    • Medical, dental, and vision coverage.
    • Retirement benefits with company match.
    • Sick time and personal paid time off.
    • Quarterly perfect attendance bonus.


Note: Some benefits are subject to eligibility requirements, including employment term and other factors.


About Us

Frontline Call Center is a W2 employer that does not hire independent contractors.


Compensation$15.00/hr.

Required profile

Experience

Industry :
Telecommunication Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Communicating With PatientsClaims ProcessingSetting AppointmentsMedical Billing

Other Skills

  • Problem Solving
  • Collections
  • Time Management
  • Detail Oriented
  • Communication
Are you interested?

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