Description
This position is a remote workstation location based on the selected candidate’s home address, which can be in any county in Kentucky.
The Office of Unemployment Insurance is an agency of the Education and Labor Cabinet. The Office of Unemployment Insurance assists Kentuckians who are unemployed or underemployed and actively seeking employment. The Office oversees unemployment insurance benefit payments, provides claim assistance, enforces unemployment insurance tax requirements for employers, audits employer records to ensure compliance, adjudicates disputed claims, conducts hearings for claims that have been appealed, and conducts quality control reviews to ensure each area within the office comply with federal and state regulations.
This is a federally funded time-limited (FFTL) position. This means it is a position that is paid entirely as the result of a federal grant. The duration of employment shall not exceed the life of the federal grant that funds the position. An employee appointed to an FFTL position is required to meet the minimum requirements for the classification. Further, an employee appointed to an FFTL position is designated as an unclassified (non- merit) employee. An FFTL employee is eligible to receive benefits at the same level as a classified (merit) employee in a permanent position.
This position will have access to confidential and sensitive information. The successful candidate will be required to ensure the safeguarding and security of all confidential and sensitive information and will be required to complete trainings, sign acknowledgments, follow all policies and adhere to all statutes and requirements pertaining to the safeguarding and security of confidential and sensitive information while employed and after employment ends.
Job Duties
- Conducts fact-finding interviews/investigations on disputed unemployment insurance claims.
- Writes quality notice of determination and maintains time lapse standards.
- Determines eligibility of benefits and employer chargeability.
- Informs claimants and employers of their rights and responsibilities under the Wagner- Peyser Act and state and federal unemployment laws and regulations.
- Interprets and analyzes unemployment insurance laws and regulations, as well as federal unemployment program response letters and Unemployment Insurance Commission precedent setting decisions and applies them to the decisions regarding complex disputed unemployment insurance claims.
- Answers inquiries from claimants, employers and internal customers.
- Establishes over payments, provides additional information for prosecution and maintains assignment data for weekly reports.
- Advises and assists claimstaker/fellow adjudicators.
- Performs other duties as assigned.
Preferred Knowledge/Skills/Abilities:
- Exceptional written and verbal communication skills
- Excellent time management skills
- Ability to multitask and work under pressure
If you are interested in a challenging yet rewarding career with the Office of Unemployment Insurance, where you can make a positive difference in the Commonwealth, we would love to review your application.
The Education and Labor Cabinet (ELC) participates in E-Verify. It will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. The Cabinet will only use E- Verify once you have accepted a job offer and completed Form I-9.
For more information on E-Verify, or if you believe that ELC has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 999-897-7781 or https://dhs.gov/e-verify
Minimum Requirements
EDUCATION: Graduate of a college or university with a bachelor's degree.
EXPERIENCE, TRAINING, OR SKILLS: Three years of experience in reviewing, monitoring, determining eligibility for, and/or administering employment service or unemployment insurance programs, or experience in education, public administration, business, human services, military, human resources or a related field.
Substitute EDUCATION for EXPERIENCE: A master's degree will substitute for one year of the required experience.
Substitute EXPERIENCE for EDUCATION: Work experience in workforce programs such as WIOA, employment services, and/or unemployment insurance programs, or experience in education, public administration, business, human services, military, human resources or a related field will substitute for the required education on a year-for-year basis.
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE
Working Conditions
Work is typically performed in an office setting. Travel is required. Typical working conditions for a specific position may be listed on the individual position description.
If you have questions about this advertisement, please contact LaQuita McGill at laquita.mcgill@ky.gov or 502-782-3238.
An Equal Opportunity Employer M/F/D
