UX Designer

Chartis is looking for a UX Designer. As a UX Designer at Chartis, you will be responsible for designing intuitive, user-centered experiences for our Clients’ digital products and services. You will work closely with cross-functional teams, including product managers, developers, and other designers, to ensure our products meet user needs and business goals. 

We are looking for someone who is comfortable with ambiguity and passionate about conceiving experiences in the abstract and then driving that vision into solid design deliverables such as complex workflows, wireframes, user interface designs, interaction models, and prototypes. You are detail-oriented, experienced in working on technical teams, skilled in using data to make decisions and comfortable presenting your designs to client stakeholders. 

This is a contract to permanent position, working full-time hours.

Key Responsibilities: 

User Research: 

• Assist in conducting user research through methods such as interviews, workshops, and usability testing. 
• Analyze and synthesize user feedback to inform design decisions. 
• Develop user personas, journey maps, and other documentation to communicate research findings. 

Information Architecture: 

• Create site maps, wireframes, and prototypes to define the structure and flow of the product. 
• Organize information in a way that is easy for users to navigate and understand. 

Interaction Design: 

• Design user interfaces that are both functional and visually appealing. 
• Develop interactive prototypes to test and iterate on design concepts. 
• Collaborate with developers to ensure design fidelity during implementation. 

Usability Testing: 

• Assist in planning and conducting usability tests to evaluate the effectiveness of designs. 
• Identify usability issues and recommend improvements. 
• Iterate on designs based on user feedback and testing results. 

Documentation: 

• Create and maintain design documentation, including personas, journeys, maps, and wireframes. 
• Document design decisions and rationale to ensure transparency and consistency. 

Qualifications: 

• 3+ years of UX design experience 
• An available online portfolio 
• Experience with best practices for User Interface Design, Information Architecture, and Interaction Design 
• Experience in life cycle design projects from design strategy through execution 
• Experience with common design software (Figma, Adobe, etc) 
• Excellent communication and collaboration skills. 

About Chartis

We are a Design, Marketing and Technology Consultancy that promotes positive working relationships through collaboration and encourages high standards of conduct and work performance. Our values help define our culture through a variety of team perspectives, backgrounds and the ongoing support of innovation across all the solutions we provide to our Clients. We also provide a full career development program aimed at improving the skill sets and capabilities of all our employees.

What We Offer

• We offer competitive benefits plans
• Retirement savings plans (401K) and vacation programs
• An environment that encourages networking and collaboration across clients and other functions of the businesses
• Active engagement with expert internal team members to improve skill sets and career development