Offer summary
Qualifications:
Proven experience in client relationship management, Strong background in customer service, Experience tracking KPIs, Telecom OSS-BSS knowledge preferred.Key responsabilities:
- Build relationships with key customers
- Create plans for client's business needs
- Advise on profitable processes
- Schedule regular client meetings
- Act as contact for complaints
- Assist sales team with upselling opportunities
- Study competition for customer retention