Match score not available

Junior Content & Community Coordinator B2B

Remote:

Full Remote

Experience:

Junior (1-2 years)

Work from:

Netherlands

Offer summary

Qualifications:

1-2 years experience in content coordination, Strong technical skills with Google Sheets/Excel, Excellent written and verbal communication in English, Attention to detail and problem-solving abilities.

Key responsabilities:

Review and curate designers' applications and portfolios
Organize and upload high-quality digital assets

Creative Fabrica Design Scaleup https://www.creativefabrica.com/

51 - 200 Employees

See all jobs

Job description

We're Creative Fabrica, a fast-scaling tech start-up from Amsterdam.

Our mission

Enable creativity by giving access to everything related to the creative process: inspiration, learning, creating, and sharing. The ‘Creative Inspiration Flywheel’

This creates a self-sustaining community that lives within the Creative Fabrica ecosystem.

About the platform

We launched in 2016 as a marketplace for fonts with a subscription service. In the last 8 years, we have been through tremendous growth, and we're just getting started!

We have scaled to 50 million+ monthly page views, 8 million+ registrations, over 22 million listed products, and 22000+ active designers.

Our focus is to create a platform for designers that enables them to offer exceptional high-quality content. We make their products searchable in unique ways. This allows our customers to speed up their workflow, allowing them to focus on what they love most: Creating.

Please note: This is an entry-level, on-site position in Amsterdam

Why we need you:

As a Junior Content & Community Coordinator, you will play a pivotal role in maintaining the highest standards of design quality and coordinating our team of freelancers. Your primary responsibilities include reviewing and curating designers' applications and portfolios, as well as overseeing the quality of designs and designer stores. You will be responsible for uploading, publishing, and regularly updating these designs.

Here is what you will be doing:

Organizing, curating, and uploading high-quality digital assets (fonts, graphics, crafting resources).
Maintain and update published content to ensure accuracy and relevance.
Contribute to developing and refining scalable workflows.
Collaborate with internal teams to ensure a seamless user experience on the platform.
Respond to client inquiries via email or other communication channels, ensuring timely and professional resolution.
Gather and forward feedback from customers for content and platform improvements.
Support team onboarding, including freelancers if applicable, ensuring clear communication and training.
Assist in tracking and reporting on team performance, including key metrics (e.g., client satisfaction, content quality).

You need these qualifications:

A minimum of 1-2 years of experience in administrative roles, preferably in content coordination, customer service, or related.
Strong technical skills; proficiency in tools such as Google Sheets/Excel, familiarity with customer support platforms, and crafting tools or editing software.
Strong communication skills (written and verbal) in English.
Proven ability to manage multiple tasks while maintaining high attention to detail.
Data-driven approach with an ability to translate insights into action.
Growth mindset: Open to feedback and proactive in seeking learning opportunities.
Problem-solving: Ability to think critically and provide innovative solutions.
Team player: Collaborative with a positive, adaptable attitude.

It would be nice if you:

Have a passion for crafting and digital design.

We would also like to offer you:

Lunch: On days you work in the office a warm fresh lunch will be provided for you.
30 ‘focus days’ where you can work remotely.
24 days of paid vacation per year + public holidays.
Travel Allowance, if you live more than 10 KM from the office.
Company pension plan.
CF Library
Company events and overseas trips!
New Joiner Swag Pack!